What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Fair
- Helps Innovate
- Efficient Service
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Analytics and Reporting
Social Recognition
Automatic Notifications
Pulse Surveys
Templates & Question Library
Benchmarking
Action Planning
Dashboards and Visualization
Audience Segmentation
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Alison M.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Couldn't love it more!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
The customizability of the surveys and ease of creating them! The data analytics that the system provides allows us to provide data to senior leadership in order to make business decisions.
What is your favorite aspect of this product?
The analytics and ability to sort and filter through the data.
What do you dislike most about this product?
Nothing, it is such an easy system to use and customize surveys.
What recommendations would you give to someone considering this product?
Look no further! This system is business asset especially with regard to employee engagement.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Rita L.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
Easy to use software with robust features
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Robust features suited for our use case Able to aggregate total data and break down individual responses Data collection and responses are easy to digest Low training overhead / easy to learn and implement
What is your favorite aspect of this product?
SurveyMonkey is a complete platform that is very intuitive to get onboarded/start using. The interface is user-friendly, and it has a suite of tools for survey creation.
What do you dislike most about this product?
The design capabilities in SurveyMonkey can be limited - template provided don't always meet our needs.
What recommendations would you give to someone considering this product?
If you're looking for an easy-to-use tool for mailing surveys to a large audience, and an intuitive way of aggregating/analyzing results, consider SurveyMonkey. Good product for its price.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sakshi S.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Easy to create,surveys, polls & to gather feedback
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Easy, Handy, User friendly, very clear, transparent features, great backed support
What is your favorite aspect of this product?
Backend support from he Internal team
What do you dislike most about this product?
Nothing as such, all the features are very good
What recommendations would you give to someone considering this product?
Must use it, to reduce time, cost as well as to increase efficiency
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing