SurveyMonkey Enterprise
8.8 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Questionnaire Design/Survey Builder

87

Templates & Question Library

87

Customizable Branding

86

Multi-Media Support

85

Mobile Support

85

Role and User Management

85

Multi-Channel Distribution

84

Data Analysis and Visualization

84

Branching and Logic

84

Collaboration

82

3rd-Party Integrations

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

84

Ease of Data Integration

84

Business Value Created

83

Breadth of Features

83

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

John F.

  • Role: Operations
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Best in opinion collection and engagement.

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

SurveyMonkey Enterprise is easy to use and also create survey questions and collect answers thus become responsive to all users.

What is your favorite aspect of this product?

It saves time in opinion collection where it makes the whole process instant due to automation. SurveyMonkey Enterprise is affordable and this opens up its usage even t individual users thus help them in growing their organization. Its available for use even for free and this benefits the organizations on a budget much to their needed advantage.

What do you dislike most about this product?

To the less tech-savvy users sometimes they find it hard to use the platform and require some orientation first before become adept in it.

What recommendations would you give to someone considering this product?

SurveyMonkey Enterprise is built to international standards and it will enhance how you execute surveys leading to automation and easy opinion collection

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ashish S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use and a productive tool

Likeliness to Recommend

8 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Its simple and east look and feel (user interface)

What is your favorite aspect of this product?

You can design and launch the survey within 30 minutes.

What do you dislike most about this product?

It is very hard or some time impossible to implement complex logics.

What recommendations would you give to someone considering this product?

If someone has simple ~10-minute surveys where there isn't too much logic involved and quick turnaround is needed, then they should use this tool for survey design and analysis.

Pros

  • Reliable
  • Performance Enhancing
  • Continually Improving Product
  • Helps Innovate

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status

Prafulla P.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Top of mind product for all things survey related

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Its super easy to use and run, Survey monkey is always the first product people think of whenever someone thinks of surveys.

What is your favorite aspect of this product?

Great UX Easy to use Great Insights

What do you dislike most about this product?

Can be a bit expensive if the use case is not too advanced,

What recommendations would you give to someone considering this product?

Great tool. If you want to pilot a survey and then expand on that, surveymonkey is the one of the best options you can pick up.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Caring

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