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Emotional Footprint Awards 2023

Employee Engagement


SoftwareReviews names McLean Employee Engagement, Lattice Engagement, 15Five Engage, SurveyMonkey Enterprise, Applauz Pulse Surveys, Kudos, and Culture Amp as Employee Engagement Emotional Footprint Award Winners.


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Employee Engagement

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


McLean & Co

McLean Employee Engagement

We take a multi-leveled approach to tackle engagement, from developing an engagement strategy, to survey implementation and reporting, to results interpretation and action planning.

8.8

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 93% Positive
Badge Winner
25Reviews

Lattice

Lattice Engagement

Run engagement surveys to collect feedback from everyone in the organization, so you can build a people-first culture. Lattice's HR software platform is an end-to-end employee engagement solution that helps companies identify engaged employees and align performance review scores with employee engagement sentiment.

8.8

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
30Reviews

15Five Inc

15Five Engage

15Five makes continuous employee feedback simple to drive high performing cultures.

8.7

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

3% Negative 93% Positive
Badge Winner
47Reviews

Applauz

Applauz Pulse Surveys

Collect employee feedback to gain data-driven insights into your company culture. With Pulse Surveys, you can be sure your resources are going to the right places.

8.6

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
18Reviews

Kudos Inc

Kudos

As a communication tool, Kudos enables team members, managers and leadership to stay connected, collaborate and coach. It promotes the entire team to share important information, from personal status updates to the organizational vision and goals.

8.6

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
17Reviews

Momentive

SurveyMonkey Enterprise

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.

8.4

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 90% Positive
Badge Winner
58Reviews

Culture Amp Pty Ltd

Culture Amp

Culture Amp's employee engagement, performance and development tools and insights makes it easy to collect, understand and act on employee feedback. With Culture Amp, understand your employees via powerful engagement, onboarding, exit & pulse survey tools, build high‑performing teams with performance reviews, feedback, goal‑tracking & 1‑on‑1s delivered in the flow of work and grow and retain your people with the only personalized solution for effective, continuous development.

8.3

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 93% Positive
Badge Winner
16Reviews

Other Evaluated Vendors


Motivosity

Motivosity

Motivosity is a full suite employee engagement & recognition platform, with the mission to make people happier at work. Motivosity improves company cultures by focusing on three of the top drivers of employee satisfaction: feeling appreciated for your work, being part of a community, and having a meaningful relationship with your manager. Our software helps organizations measure & improve eNPS, retain top talent, and truly drive positive company culture.

8.3

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 95% Positive
17Reviews

Xoxoday

Empuls

Empuls is an all-in-one employee engagement and motivation platform that offers Rewards & Recognition, Pulse Surveys, eNPS surveys, 1-on-1 Feedback, Social Intranet and People Analytics in one powerful solution. Trusted by 1000+ brands across the globe, Empuls helps organizations to build high-performing teams that are aligned to organizational culture and values. The platform seamlessly integrates with any of your existing software like Slack, Microsoft Teams, Facebook Workplace, BambooHR, SAP SuccessFactors, ZohoHR, PeopleStrong and more.

8.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

0% Negative 93% Positive
17Reviews

Quantum Workplace Inc

Quantum Workplace Engagement

Quantum Workplace provides an all-in-one employee engagement software that makes managers the central drivers of workplace culture. Quantum Workplace’s technology gives team leaders direct access to employee feedback and personalized real-time insights, so they can better serve their teams.

8.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 94% Positive
13Reviews

WorkTango

WorkTango

Measure employee engagement and support organizational change by gathering employee feedback with pulse surveys. Support action across the entire employee lifecycle with powerful technology and analytics.

7.7

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

3% Negative 89% Positive
20Reviews

Qualtrics

Qualtrics EmployeeXM

EmployeeXM gathers continuous feedback from every employee experience to take the right actions to impact engagement, talent planning, productivity, and innovation. It empowers your organization to take actions that put your people first.

7.6

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

6% Negative 87% Positive
14Reviews

SurveySparrow Inc

SurveySparrow

SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.

7.4

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

7% Negative 83% Positive
22Reviews

GSoft

Officevibe Engagement

Officevibe is an easy-to-use engagement platform made for busy managers who care as much about their people as performance.

7.0

CX Score

CX
Score

+73

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

7% Negative 80% Positive
18Reviews

For the full list of vendors in this space, click here.

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