What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Fair
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Multi-Channel Distribution
Mobile Support
Data Analysis and Visualization
Role and User Management
Branching and Logic
Collaboration
APIs and Integration
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Vendor Support
Business Value Created
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SurveyMonkey Enterprise Reviews
Sai G.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Simple and easy survey tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It is very simple and easy to use software. Anyone can learn it quickly and design a survey. Mainly used for simple surveys only.
What is your favorite aspect of this product?
Simplicity of the tool, which can be understood very easily.
What do you dislike most about this product?
A lot of customization is not possible when they are complicated requirements from client.
What recommendations would you give to someone considering this product?
If you are looking to create simple surveys without much coding, then go for it.
Pros
- Reliable
- Trustworthy
- Fair
- Client's Interest First
Soren E.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Feb 2024
Surveys with a wide range of options
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey Enterprise stands out with advanced collaboration features, robust security, and customizable solutions, setting it apart from competitors in the survey software market.
What is your favorite aspect of this product?
SurveyMonkey Enterprise's standout feature is its versatility. From customizable surveys to in-depth analytics, it empowers businesses with diverse tools for effective data collection and analysis.
What recommendations would you give to someone considering this product?
Maximize SurveyMonkey Enterprise by exploring training resources for advanced features. Leverage collaboration tools and regularly update survey designs for optimal results.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Caring
Arya K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Simple but usable
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It is a simple program that anyone can use regardless of what industry or field you are in.
What is your favorite aspect of this product?
You can easily make and administer surveys regardless of what level you are at.
What do you dislike most about this product?
If you are more than an intermediate level of a survey software user this is too simplistic to use
What recommendations would you give to someone considering this product?
If you are a beginner it's great for very generic and simple surveys. However if you want more complex surveys this may not be the program for you.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Friendly Negotiation
- Leverages Incumbent Status
- Security Frustrates