SurveySparrow Logo
SurveySparrow Logo
SurveySparrow Inc

SurveySparrow

8.4 / 10
SurveySparrow
8.4 / 10

What is SurveySparrow?

SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.

Company Details


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Awards & Recognition

SurveySparrow won the following awards in the Survey Software category

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SurveySparrow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveySparrow.

90 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveySparrow?

0% Negative
7% Neutral
93% Positive

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 88

Questionnaire Design/Survey Builder

93

Collaboration

91

Customizable Branding

91

Templates & Question Library

89

Role and User Management

89

Branching and Logic

88

Multi-Channel Distribution

88

Multi-Media Support

88

APIs and Integration

87

Data Analysis and Visualization

87

3rd-Party Integrations

86

Vendor Capability Ratings

Average 87

Ease of Implementation

100

Availability and Quality of Training

96

Ease of Customization

96

Ease of Data Integration

96

Ease of IT Administration

96

Quality of Features

96

Usability and Intuitiveness

95

Breadth of Features

93

Vendor Support

93

Product Strategy and Rate of Improvement

88

Business Value Created

78

SurveySparrow Reviews

Lucas P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Integral Survey Solution

Likeliness to Recommend

10 / 10

What differentiates SurveySparrow from other similar products?

How clear it provides the results and compares expected results vs obtained results

What is your favorite aspect of this product?

Results deliverability is amazing

What do you dislike most about this product?

I would say that the way it was internally implemented at first was lacking in some areas

What recommendations would you give to someone considering this product?

Do it and so not hesitate to request assistance from Sparrow

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ann J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Features and limitations of SurveySparrow

Likeliness to Recommend

9 / 10

What differentiates SurveySparrow from other similar products?

SurveySparrow presents questions in a conversational format, which makes it more engaging and personalized for respondents.

What is your favorite aspect of this product?

SurveySparrow is easy to use

What do you dislike most about this product?

SurveySparrow has limited integrations.

What recommendations would you give to someone considering this product?

One needs to consider the features that are most important to their business and ensure that SurveySparrow meet those needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Clifton J.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

SurveySparrow has an interactive UI and forms

Likeliness to Recommend

9 / 10

What differentiates SurveySparrow from other similar products?

It helped me collect the necessary data in the shortest amount of time because it is intuitive and aesthetically pleasing.

What is your favorite aspect of this product?

Review submission is simple, and the benefits make it worthwhile for me to do so. I really like their logo. It's uncomplicated and perfectly represents the organization as a whole. It was simple to implement, and the results from my data collection efforts improved greatly as a result. I found it to be useful and will continue to implement it into future polls.

What do you dislike most about this product?

There are instances when the surveys seem redundant in comparison to others I've completed using SurveySparrow and elsewhere. While I appreciate the incentives for completing surveys, I believe that some improvements might be made to the questionnaires themselves.

What recommendations would you give to someone considering this product?

SurveySparrow solves the issue of finding worthwhile surveys to fill one's spare time with that also pay out rather well.

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Reliable

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