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SurveySparrow Inc

SurveySparrow

8.9 / 10

What is SurveySparrow?

SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.

Company Details


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Awards & Recognition

SurveySparrow won the following awards in the Survey Software category

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SurveySparrow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveySparrow.

89 Likeliness to Recommend

Down 1
Since last award

92 Plan to Renew

Down 3
Since last award

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveySparrow?

0% Negative
7% Neutral
93% Positive

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 86

Collaboration

90

Questionnaire Design/Survey Builder

89

Multi-Channel Distribution

88

Branching and Logic

88

Multi-Media Support

88

Role and User Management

88

Customizable Branding

87

Data Analysis and Visualization

85

APIs and Integration

85

Templates & Question Library

84

Mobile Support

83

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

92

Business Value Created

89

Quality of Features

88

Ease of Implementation

87

Vendor Support

87

Product Strategy and Rate of Improvement

85

Ease of Customization

84

Breadth of Features

83

Ease of Data Integration

82

Availability and Quality of Training

81

Ease of IT Administration

80

SurveySparrow Reviews

Dmytro V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy-to-use online survey platform

Likeliness to Recommend

9 / 10

What differentiates SurveySparrow from other similar products?

Overall, we have been very pleased with our time with SurveyMonkey; we have been able to quickly and easily design numerous interesting and useful questionnaires. The platform's wide selection of features and survey questions makes it easy to design and administer surveys that yield useful information for the business. In addition, we have been able to gain a deeper and more lasting understanding of the data thanks to its sophisticated analysis tools. Anyone looking for a robust yet reasonably priced online survey solution should strongly consider it.

What is your favorite aspect of this product?

SurveySparrow is not only powerful, but also incredibly intuitive and reasonably priced, which gives me numerous advantages for my business. It's amazing how quickly and easily survey data can be collected and analyzed. SurveySparrow's advanced analytics tools allow us to interpret survey results and better understand the data we collect, and the platform's wide selection of questions and customization options allow us to create engaging and effective surveys with little to no technical knowledge. All in all, this is a great option for anyone looking for a robust, easy-to-use and reasonably priced online survey tool.

What do you dislike most about this product?

Not as customizable as other online survey tools, so customization is limited. Lacks compatibility with external systems and applications.

What recommendations would you give to someone considering this product?

It is the most efficient and comprehensive software for data collection. We have been able to collect a wide variety of information that will be useful for future decision making. It has had a significant impact on advancing the state of the art in data collection. It is a great resource for anyone wishing to improve their own personal and group participation through methodical improvement. This system provides a means to conduct surveys.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Daniel R.

  • Role: C Level
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

"Good product, but not worth the cost"

Likeliness to Recommend

6 / 10

What differentiates SurveySparrow from other similar products?

I truly believe the mobile experience when filling out forms is second to none, and is probably my favorite part about surveysparrow. Minimal design options lets it be really mobile friendly, and it feels like it when you're using it.

What is your favorite aspect of this product?

Limited customization allows for little to no bugs, Friendly and efficient support, a good amount of integrations as well with 3rd party apps including Slack, Zapier, and Google Analytics.

What do you dislike most about this product?

Apart from a really clean survey building experience and custom dashboards, there isnt really much that differentiates surveysparrow from other products. Nothing really to knock against it, but it could use a bigger niche.

What recommendations would you give to someone considering this product?

Try out a variety of different competitors to see if surveysparrow really fits your needs. There are plenty of other low cost options which could be best suited for you.

Pros

  • Performance Enhancing
  • Unique Features
  • Includes Product Enhancements
  • Helps Innovate

Zari W.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

An Affordable and Effective Survey Software

Likeliness to Recommend

9 / 10

What differentiates SurveySparrow from other similar products?

SurveySparrow handle surveys professionally. It comes with ready to use templates, it's easy to use and well equipped

What is your favorite aspect of this product?

Using SurveySparrow is seamless It's an affordable software I like the ease of creating and managing surveys I like that the software offers ready to use survey templates

What do you dislike most about this product?

SurveySparrow has been great all through

What recommendations would you give to someone considering this product?

I recommend SurveySparrow for surveying not only because it offers great features but also because it's cost effective

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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