SurveySparrow
What is SurveySparrow?
SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
Down
1
Since last award
92 Plan to Renew
Down
3
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveySparrow?
Pros
- Trustworthy
- Unique Features
- Saves Time
- Client Friendly Policies
Feature Ratings
Collaboration
Questionnaire Design/Survey Builder
Multi-Channel Distribution
Branching and Logic
Multi-Media Support
Role and User Management
Customizable Branding
Data Analysis and Visualization
APIs and Integration
Templates & Question Library
Mobile Support
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
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SurveySparrow Reviews
Dmytro V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Easy-to-use online survey platform
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
Overall, we have been very pleased with our time with SurveyMonkey; we have been able to quickly and easily design numerous interesting and useful questionnaires. The platform's wide selection of features and survey questions makes it easy to design and administer surveys that yield useful information for the business. In addition, we have been able to gain a deeper and more lasting understanding of the data thanks to its sophisticated analysis tools. Anyone looking for a robust yet reasonably priced online survey solution should strongly consider it.
What is your favorite aspect of this product?
SurveySparrow is not only powerful, but also incredibly intuitive and reasonably priced, which gives me numerous advantages for my business. It's amazing how quickly and easily survey data can be collected and analyzed. SurveySparrow's advanced analytics tools allow us to interpret survey results and better understand the data we collect, and the platform's wide selection of questions and customization options allow us to create engaging and effective surveys with little to no technical knowledge. All in all, this is a great option for anyone looking for a robust, easy-to-use and reasonably priced online survey tool.
What do you dislike most about this product?
Not as customizable as other online survey tools, so customization is limited. Lacks compatibility with external systems and applications.
What recommendations would you give to someone considering this product?
It is the most efficient and comprehensive software for data collection. We have been able to collect a wide variety of information that will be useful for future decision making. It has had a significant impact on advancing the state of the art in data collection. It is a great resource for anyone wishing to improve their own personal and group participation through methodical improvement. This system provides a means to conduct surveys.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Daniel R.
- Role: C Level
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2023
"Good product, but not worth the cost"
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
I truly believe the mobile experience when filling out forms is second to none, and is probably my favorite part about surveysparrow. Minimal design options lets it be really mobile friendly, and it feels like it when you're using it.
What is your favorite aspect of this product?
Limited customization allows for little to no bugs, Friendly and efficient support, a good amount of integrations as well with 3rd party apps including Slack, Zapier, and Google Analytics.
What do you dislike most about this product?
Apart from a really clean survey building experience and custom dashboards, there isnt really much that differentiates surveysparrow from other products. Nothing really to knock against it, but it could use a bigger niche.
What recommendations would you give to someone considering this product?
Try out a variety of different competitors to see if surveysparrow really fits your needs. There are plenty of other low cost options which could be best suited for you.
Pros
- Performance Enhancing
- Unique Features
- Includes Product Enhancements
- Helps Innovate
Zari W.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2022
An Affordable and Effective Survey Software
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
SurveySparrow handle surveys professionally. It comes with ready to use templates, it's easy to use and well equipped
What is your favorite aspect of this product?
Using SurveySparrow is seamless It's an affordable software I like the ease of creating and managing surveys I like that the software offers ready to use survey templates
What do you dislike most about this product?
SurveySparrow has been great all through
What recommendations would you give to someone considering this product?
I recommend SurveySparrow for surveying not only because it offers great features but also because it's cost effective
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy