What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Performance Enhancing
- Respectful
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead Management
Activity and Workflow Management
Collaboration
Account and Contact Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.8
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.7
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Riku H.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Good fit for smaller companies, easy to use
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Free tier to start with and a tightly integrated feature set that work well together.
What is your favorite aspect of this product?
Ease of use and still rich enough in features
What do you dislike most about this product?
The ticket system / customer support feature is not sufficient for our use
What recommendations would you give to someone considering this product?
Should be one of the top options if you need place for customer data, leads, contacts and marketing automation.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Caring
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Good product, bad UX.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Slower Product Innovation
- Less Generous
- Under Delivered
Mawumenyo Atsu N.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Effortless Efficiency with a User-Friendly Hub.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot stands out for its exceptional user-friendliness, providing a seamless experience for users of all levels.
What is your favorite aspect of this product?
I like that HubSpot keeps all our info in one place and makes our work smoother. It stops us from doing the same things twice, helps us talk better with potential clients, and makes sure things keep going smoothly even when our team changes.
What do you dislike most about this product?
Currently, I don't have any dislike for this product. Maybe this answer might change as I keep using it.
What recommendations would you give to someone considering this product?
For potential users, utilize the robust customer support for prompt issue resolution and explore the platform's ability to streamline workflows and enhance client interactions.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
