What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Fair
- Client Friendly Policies
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboard
Collaboration
Visual Pipeline Monitoring
Scenario Analysis
Data Ingestion and Interoperability
Pipeline Planning
Territory Analytics and Management
Predictive Sales Forecasting
Intelligent Alerts and Notifications
Predictive Time-Series Reporting & Analytics
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Lead Management
Score 8.8
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Sales Enablement
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.6
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Customer Intelligence
Score 8.3
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HubSpot Sales Hub Reviews
Joselle E.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Easy to use, but enterprise package is bit pricey
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Clear and concise. Delivers what is promised
What is your favorite aspect of this product?
Ease of usability
What do you dislike most about this product?
Price factor
What recommendations would you give to someone considering this product?
If you are on a budget go for it. First you can try the free package. See if it satisfies you organisation requirements and make decision accordingly
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Inspires Innovation
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
A "must have" product.
Likeliness to Recommend
Pros
- Trustworthy
- Fair
- Altruistic
- Helps Innovate
Cons
- Commodity Features
Jonathan P.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great for smaller businesses
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The best part about the HubSpot CRM is that I actually use it. We previously used Salesforce and it was so foreign to me that I rarely ever logged in. Since the HubSpot CRM is connected right from the marketing dashboard I toggle back and forth constantly.
What is your favorite aspect of this product?
I love that it is built to work with the HubSpot leads that are generated through our sites and works with the tools with the lead nurturing and automation tools. For our company, it is a good stepping stone into using the CRM because it shows the value of a CRM to our sales team without requiring all of the extra input of entering each new lead, since HubSpot adds them for us. This automation is what will likely make the CRM work for us where others have not been a fit.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
We needed a CRM and we tried a whole bunch. This platform definitely helped us while we're starting out and does most of the functions we've needed. I'd definitely recommend it to anyone looking for a pretty basic, easy to use CRM.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
