What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
10% Neutral
89% Positive

Pros

  • Trustworthy
  • Fair
  • Client Friendly Policies
  • Altruistic

Feature Ratings

Average 82

Dashboard

87

Collaboration

85

Data Ingestion and Interoperability

83

Visual Pipeline Monitoring

83

Scenario Analysis

83

Pipeline Planning

83

Territory Analytics and Management

82

Predictive Sales Forecasting

80

Intelligent Alerts and Notifications

79

Predictive Time-Series Reporting & Analytics

78

Artificial Intelligence-Based Insights

76

Vendor Capability Ratings

Average 82

Business Value Created

85

Ease of Implementation

85

Breadth of Features

84

Availability and Quality of Training

84

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

HubSpot Sales Hub Reviews

Amilker C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Produto completo e altamente robusto para vendas.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

A plataforma é muito completa para vendas e marketing e a configuração é fácil.

What is your favorite aspect of this product?

O fluxo de trabalho é bem visual e de fácil manutenção.

What do you dislike most about this product?

Nos relatórios, não é possível juntar duas bases e obter uma porcentagem. Exemplo: % de leads em cotação sob todos os leads criados no dia.

What recommendations would you give to someone considering this product?

Antes de iniciar as configurações assistam os vídeos do Hub academy, poderá ajudar bastante na construção.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jon W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

A great step forward for CRMs!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

We made the change after 7 years of working directly in Salesforce. Salesforce has a lot of depth and customization capabilities but that was not what we needed. We need a great CRM that can put us on a path to successful lead and client management. Due to a billing snafu, we were able to turn Hubspot around in about a weeks time (not what I would recommend by the way) but we made it happen. The team was great with being able to set us up on the path to success with training, help, and resources. We've moved into Hubspot for the majority of our sales and marketing needs cutting costs and other softwares.

What is your favorite aspect of this product?

My favorite aspect is the depth of features. I don't have to bounce around 3-4 pieces of software anymore. Hubspot is an amazing 1 stop shop for me. I have email, documents, quotes, etc all available at my fingertips. The best part it's all tracked! When it comes to integration they have some great ones. Vidyard is a recent fav!

What do you dislike most about this product?

There is not much I dislike as the way our salesforce was set up was rather clunky and cumbersome to use. If I can be critical some more flexibility on certain reports and dashboard views would be nice.

What recommendations would you give to someone considering this product?

This is a great product that you should put your eyes on if you're in the market for a CRM. They do not disappoint. Also, if you're using other software check for integrations or zaps as a lot of things exist to coincide.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pankaj Singh S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use, and cost effective for organizations

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Easy to use, easy to implement, easy and quick training. Lots of helping guides and very good support.

What is your favorite aspect of this product?

UI and UX and easy maintenance of data.

What do you dislike most about this product?

sometimes face bugs with lists.

What recommendations would you give to someone considering this product?

Go for it, if you are looking for your first CRM.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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