What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
10% Neutral
89% Positive

Pros

  • Trustworthy
  • Fair
  • Client Friendly Policies
  • Altruistic

Feature Ratings

Average 82

Dashboard

87

Collaboration

85

Data Ingestion and Interoperability

83

Visual Pipeline Monitoring

83

Scenario Analysis

83

Pipeline Planning

83

Territory Analytics and Management

82

Predictive Sales Forecasting

80

Intelligent Alerts and Notifications

79

Predictive Time-Series Reporting & Analytics

78

Artificial Intelligence-Based Insights

76

Vendor Capability Ratings

Average 82

Business Value Created

85

Ease of Implementation

85

Breadth of Features

84

Availability and Quality of Training

84

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

HubSpot Sales Hub Reviews

Carter R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Integrations and usability

What is your favorite aspect of this product?

lead management

What do you dislike most about this product?

Reporting

What recommendations would you give to someone considering this product?

If you don't have someone to manage you sales and marketing data and reporting, you'll need one.

Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Efficient Service

Eric M. P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

A Must have For Any Successful Sales Team

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The cost as compared to all the features that one gets is unmatched. While quite a few other CRMs provide a variety of features, this does it all in one spot.

What is your favorite aspect of this product?

It's the best CRM for mobile use which makes life quite a bit easier when on the road.

What do you dislike most about this product?

It seems to go down for a few minutes once a week, which is frustrating but not a massive issue.

What recommendations would you give to someone considering this product?

Get it and don't look back because it's the best value, with mobile features, for your money.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Katebah A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Good starting product for small team

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot Sales Hub while limited in many ways compared to other tools is a great starting point for small teams. You are able to follow the process of a deal and all the necessary steps included from quote building to contract execution.

What is your favorite aspect of this product?

I appreciate the opportunity to upgrade to different types of services from marketing to services to operations. The upgrades are all on the same platform so you do not have to deal with completely new platforms to go back and forth between.

What do you dislike most about this product?

It can be limited if you already have experience with other platforms such as salesforce which is very extensive in comparison. For teams smaller than 8 I highly suggest using this product.

What recommendations would you give to someone considering this product?

I would highly recommend taking advantage of all the documentation in place to utilize all aspects of the platform and they have a great onboarding program where you have several sessions with your own consultant.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Effective Service

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