What is HubSpot Sales Hub?
Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Reliable
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead Management
Activity and Workflow Management
Account and Contact Management
Collaboration
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.8
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Carmine P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2020
Great product, gets the job done.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Great customer support
What is your favorite aspect of this product?
Ease of functionality
What do you dislike most about this product?
Nothing comes to mind
What recommendations would you give to someone considering this product?
Definitely try it out!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mindy R.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2020
Strong functionality despite its low cost
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot is differentiated because it offers a broad range of functions--with low/no cost for the user. Also, HubSpot does a nice job of offering free videos to help one learn how to use the software to its fullest extent.
What is your favorite aspect of this product?
Low/no cost to utilize it.
What do you dislike most about this product?
There is nothing to dislike.
What recommendations would you give to someone considering this product?
Definitely give HubSpot a look. You could pay a lot for a competitor that may or may not offer any additional functionality--or use HubSpot as a low/no cost option that provides virtually all of the contact management capabilities that a business needs.
Pros
- Performance Enhancing
- Enables Productivity
- Helps Innovate
- Reliable
Tasha E.
- Role: Human Resources
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2020
Easy to use, could streamline better.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Ease of use and aesthetically pleasing
What is your favorite aspect of this product?
The ease of use and ability to train
What do you dislike most about this product?
I fell we could maybe cut out a couple steps
What recommendations would you give to someone considering this product?
Take the time to learn the product so you can make the best informed decision
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
