What is Adobe Marketo Engage?
Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAdobe Marketo Engage Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Adobe Marketo Engage.
85 Likeliness to Recommend
2
Since last award
96 Plan to Renew
2
Since last award
82 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Marketo Engage?
Pros
- Reliable
- Fair
- Inspires Innovation
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Multichannel Campaign Management
Customer Journey Modelling
Account Analytics & Measurement
Unified Sales and Marketing Funnel
Personalization/Audience Targeting
Team Alerts
Account-Based Advertising
Artificial Intelligence / Machine Learning
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Also Featured in...
Adobe Marketo Engage Reviews
Stacey P.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2024
A robust SaaS and B2B Marketing Automation Tool
Likeliness to Recommend
What differentiates Adobe Marketo Engage from other similar products?
Marketo is our go-to for sending emails and handling database tasks, such as lead scoring and sealing, based on several criteria for optimal routing.
What is your favorite aspect of this product?
I like the platform, it is effective for business-to-business and software-as-a-service marketing automation. Working with Marketo as a business-to-business platform is one of its strongest points. A B2B SaaS platform requires the ability to level contacts with accounts which is something to keep in mind.
What do you dislike most about this product?
The user interface is slow and outdated. Smaller companies may find it difficult to adopt it due to the steep learning curve, extensive implementation procedure, and high costs.
What recommendations would you give to someone considering this product?
Marketo is an exceptional solution due to its strong database capabilities and extensive synchronizations with other platforms. Plus, it exceeds our expectations!
Pros
- Continually Improving Product
- Saves Time
- Respectful
- Helps Innovate
Fedor L.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Boost Marketing Impact with Adobe Marketo Engage
Likeliness to Recommend
What differentiates Adobe Marketo Engage from other similar products?
A standout feature is Marketo’s predictive content analytics, which recommends the most high-performing assets to utilize for each customer based on historical data. This insight allows for creating campaigns with content proven to inspire engagement and conversion for specific segments, significantly improving results. The unified customer profile also provides a snapshot of engagement history across devices and channels through a digital body language score, facilitating optimization. Integrations further connect data ecosystems.
What is your favorite aspect of this product?
Core pillars include customized email campaigns crafted through drag-and-drop builders and personalization using progressive profiling. Orchestrated journeys automate multistep nurturing with tailored content. Web personalization, mobile push, direct mail, and other channels facilitate omnichannel sequences. Robust analytics offer campaign performance visibility, lead scoring trends, revenue influence tracking, and actionable metrics to refine strategies.
What do you dislike most about this product?
While Marketo’s capabilities are robust, the tool focuses specifically on B2B marketing. Onboarding and configurations also take some work compared to lightweight software. But for enterprise needs, Marketo stands unrivaled, delivering specialized tools to execute highly personalized campaigns pumped by customer analytics for continual optimization.
What recommendations would you give to someone considering this product?
For any marketing manager striving to boost contextual campaign relevancy and strategy impact, Adobe Marketo Engage represents a gold-standard solution. Backed by AI-insights, the platform empowers greater campaign efficiency and continually improves performance.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Koutarou K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Adobe Marketo Engage: Boost Marketing Automation
Likeliness to Recommend
What is your favorite aspect of this product?
In-depth analytics provide clear visibility into customer interactions, content consumption trends, channel performance, campaign ROI, and sales cycle impacts. The customer engagement index offers a unified view of each customer's digital body language. Integrations with major marketing and sales tools ensure seamless integration. Robust automation with tailored triggers makes complex nurture workflows easier to understand. Web personalization, display advertising, and a range of digital channels offer more touchpoints.
What do you dislike most about this product?
Marketo Engage is designed specifically for B2B marketing, but it does require significant configuration. The tool focuses solely on marketing automation rather than the broader customer engagement capabilities that some users may expect. Pricing scales rapidly with usage for large programs.
What recommendations would you give to someone considering this product?
For marketing technical products or upgrades, the specialized B2B capabilities of Marketo Engage are ideal. In-depth analytics provide clear visibility into customer interactions, content consumption trends, channel performance, campaign ROI, and sales cycle impacts. The customer engagement index offers a unified view of each customer's digital body language. Integrations with major marketing and sales tools ensure seamless integration. Robust automation with tailored triggers makes complex nurture workflows easier to understand.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity