What is SurveySparrow?
SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
87 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveySparrow?
Pros
- Trustworthy
- Saves Time
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Recognition
Audience Segmentation
Analytics and Reporting
Questionnaire Design/Survey Builder
Templates & Question Library
Action Planning
Automatic Notifications
Dashboards and Visualization
Pulse Surveys
Benchmarking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Customization
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
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SurveySparrow Reviews
Debbie F.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great product, easy to use, creates value
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
Ease of use
What is your favorite aspect of this product?
Creates unity with continuous use
What do you dislike most about this product?
The product works well for our needs
What recommendations would you give to someone considering this product?
Good product for Team engagement
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shweta S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
East to use, high customizable, and quick customer
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
It’s customizable features and quick customer support to trouble shoot issues.
What is your favorite aspect of this product?
Customizations
What do you dislike most about this product?
User interface can be made better.
What recommendations would you give to someone considering this product?
Highly customizable and quick customer support.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Ronak S.
- Role: Consultant
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2022
Does not innovate. BENEFITS & Price disappoint.
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
Ease of use is much better seamless natural in front of Bucket.io Paperform and other survey tools
What is your favorite aspect of this product?
Ease of use for a simple survey
What do you dislike most about this product?
It does not cater to the market such as Bucket.io users who are digital marketers using surveys to build lists. It is restricted only to survey market.
What recommendations would you give to someone considering this product?
Your market is already clogged up with lots of similar benefits available in large quantities. There is no cheaper alternative to bucket.io and most marketers want the same technology at a much needed deserving desirable relaxed atmosphere price.
Pros
- Reliable
- Inspires Innovation
- Saves Time
- Respectful
Cons
- Less Performance Enhancing
- Commodity Features
- Less Efficient Service