What is SurveySparrow?
SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
87 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveySparrow?
Pros
- Trustworthy
- Saves Time
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Recognition
Audience Segmentation
Analytics and Reporting
Questionnaire Design/Survey Builder
Templates & Question Library
Action Planning
Automatic Notifications
Dashboards and Visualization
Pulse Surveys
Benchmarking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Customization
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
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SurveySparrow Reviews
Amit U.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2022
Quick UI and intuitive experience
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
I needed a quick and easy solution to construct surveys for non-scientific purposes, and Survey Sparrow more than delivered. I was really impressed with how Survey Sparrow was able to assist me in rapidly and efficiently achieving my objectives.
What is your favorite aspect of this product?
Its really intuitive and easy to use. I did not need any guide to start using it. In summary The user interface's simplicity, the variety of survey-based questions (quantitative and qualitative), and the convenience of reporting and data collection for individual and group analysis.
What do you dislike most about this product?
I found the pricing to be a little high end, but it seems worth it.
What recommendations would you give to someone considering this product?
If you are looking a tool to get your surveys done without any hassle, then it's definitely worth a try.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2022
Very easy to use once you know how. Recommended
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Efficient Service
Cons
- Under Delivered
Monika R.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Feb 2022
Modern, easy to use tool
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
It's very intuitive, building surveys is easy, especially if you already have some experience with similar software. It looks way more modern than other survey tools. Reports are clear and easy to prepare.
What is your favorite aspect of this product?
The way surveys look - it's such a change when you compare it to the old school looking, serious surveys from other companies. I feel like the looks of Survey Sparrow surveys make people want to fill them up more often. It offers questions' and surveys' templates hat help build the survey efficiently.
What do you dislike most about this product?
For my needs it has slightly too little variety of question types, and sometimes I could also use more advanced logic/ piping features.
What recommendations would you give to someone considering this product?
If you need a simple solution for many applications, Survey Sparrow is your choice.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Leverages Incumbent Status