What is Salesforce Sales Cloud Professional?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
99 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Professional?
Pros
- Respectful
- Helps Innovate
- Reliable
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Management
Analytics and Reporting
Lead Management
Collaboration
Activity and Workflow Management
Marketing Management
Customer Service Management
Account and Contact Management
Quote Contract and Proposal
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Salesforce Sales Cloud Professional Reviews
Bryce J.
- Role: Sales Marketing
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great CRM Tool
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Salesforce has all the bells and whistles. No other CRM compares to it.
What is your favorite aspect of this product?
I found Salesforce much more intuitive to use than HubSpot, particularly in the reporting aspects.
What do you dislike most about this product?
Nothing! Everything about Salesforce is great.
What recommendations would you give to someone considering this product?
Compare what you are wanting a CRM for. Use that as the criteria for your decision-making.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Respectful
Joseph K.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Feb 2022
Driven the Most Value for Us
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Salesforce is a leader in the industry thanks to their premium services. The integration of each of their features made them a clear choice for our company.
What is your favorite aspect of this product?
The ease of business and time saves thanks to using Salesforce.
What do you dislike most about this product?
The cost is heavy, but this is my only dislike about Salesforce.
What recommendations would you give to someone considering this product?
Make full use out of all available features that you can.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cess V.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Initial Implementation
Submitted Feb 2022
Easy access kinda pricey but worth it!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Reliability and efficiency
What is your favorite aspect of this product?
Researching
What do you dislike most about this product?
Kinda confusing sometimes
What recommendations would you give to someone considering this product?
For convenience and ease of work it’s a must try
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy