What is Salesforce Sales Cloud Professional?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
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Get AssistanceSalesforce Sales Cloud Professional Ratings
Real user data aggregated to summarize the product performance and customer experience.
96 Likeliness to Recommend
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Professional?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead and Contact Categorization
Interaction Planning
Lead Distribution
Omni-Channel Communication Tracking
Analytics and Reporting
Lead Scoring
Data Ingestion and Interoperability
Prospect Tracking
Mobile
Lead Generation
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Vendor Support
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Salesforce Sales Cloud Professional Reviews
Luan D.
- Role: Consultant
- Industry: Transportation
- Involvement: Initial Implementation
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Shivankur N.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great platform for Customer Relationship
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
It provided a 360-degree real time view of any customer to assist and improve on Sales process
What is your favorite aspect of this product?
360 view of the customer in terms of Sales service and marketing
What do you dislike most about this product?
Nothing as such to dislike about
What recommendations would you give to someone considering this product?
Its good to go product for Small Medium and Enterprise companies and adoptable by any levels within the company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Nitin T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
The best CRM with all the capabilities you need
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
The pre-build reports and the ease of customizing the reporting is a great feature. The dashboards are great and simple to understand, the one-time setup of reports and dashboard can save you hours of time every month.
What is your favorite aspect of this product?
Here are some of the things I love about Salesforce: 1. Exhaustive tool with all the possible features you need to manage your client base 2. Easy to raise tickets with the cases panel and quick resolution 3. Integration capability is high, being a market leader most of other automation tools can be integrated 4. Leads management has never been ease before Salesforce 5. The UI is simple and great to use
What do you dislike most about this product?
Salesforce has numerous features which can make its UI a bit complex at times. Though it does give you can option to hide all the unwanted features but with a limit. Additionally, new users might need a basic training on how campaigns, contacts, leads and segments are managed. Also, the constant updates make it hard for you to be updated on all the latest features.
What recommendations would you give to someone considering this product?
My experience with Salesforce has been great. You can easily manage your customers from both B2B and B2C business. If you manage customers at scale or are planning scale-up, Salesforce can be a good fit for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies