What is Salesforce Sales Cloud Professional?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
99 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Professional?
Pros
- Respectful
- Helps Innovate
- Reliable
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Management
Analytics and Reporting
Lead Management
Collaboration
Activity and Workflow Management
Marketing Management
Customer Service Management
Account and Contact Management
Quote Contract and Proposal
Mobile
Telephony and Call Center Management
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Vendor Support
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Salesforce Sales Cloud Professional Reviews
Shivankur N.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great platform for Customer Relationship
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
It provided a 360-degree real time view of any customer to assist and improve on Sales process
What is your favorite aspect of this product?
360 view of the customer in terms of Sales service and marketing
What do you dislike most about this product?
Nothing as such to dislike about
What recommendations would you give to someone considering this product?
Its good to go product for Small Medium and Enterprise companies and adoptable by any levels within the company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Taruna A.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2024
Fantastic product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
It's provide more user friendly and uI is more good as compared to other and security level is also very satisfying
What is your favorite aspect of this product?
Lead generation, task management, email notifications
What do you dislike most about this product?
No as of now
What recommendations would you give to someone considering this product?
100% recommended please use this product this was very good product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
tulika g.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Mar 2024
Fantastic product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
The amazing UI
What is your favorite aspect of this product?
CUSTOMER SUPPORT IS AMAZING
What do you dislike most about this product?
The product listing is little messy
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing