What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
6% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 84

Collaboration

88

Activity and Workflow Management

86

Lead Management

85

Analytics and Reporting

84

Account and Contact Management

83

Sales Management

82

Marketing Management

81

Customer Service Management

80

Mobile

80

Quote Contract and Proposal

79

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 82

Quality of Features

87

Breadth of Features

86

Ease of Implementation

84

Usability and Intuitiveness

84

Ease of Customization

84

Business Value Created

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Ease of Data Integration

78

Vendor Support

74

monday.com Reviews

Shivam S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Simplifies team tasks

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

It offers a more visual and collaborative experience to project management

What is your favorite aspect of this product?

its user-friendly interface is the biggest plus

What do you dislike most about this product?

It has a limited customization option for complex workflows, or maybe we have not yet discovered its full potential.

What recommendations would you give to someone considering this product?

If you prioritize simplicity and visual appeal for task tracking and collaboration, along with advanced customisation options, then go ahead with monday.com

Pros

  • Unique Features
  • Effective Service
  • Generous Negotitation
  • Transparent

Sharon N.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Monday meets our business requirements

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

With Monday.com, you can have both customer relationship tools and social media management in one dashboard, which makes work more efficient and easier to perform. The support team is also willing to help any time we face challenges.

What is your favorite aspect of this product?

I like the social media integration because it makes it easy for me to manage social media platforms from one dashboard and to communicate with leads more easily, that I easily turn into customers. Also, the tool has analytic reporting, which makes it easy for me to create a shareable report that I can share with other marketing team to find how we can market our products and from which channel

What do you dislike most about this product?

When data grows much more, the software becomes too slow to load, especially when connected to a poor internet connection, something they should look into and apply a fix to. Also, the UI needs a lot of improvement since more modules are stacked together, which makes navigation more difficult than it would.

What recommendations would you give to someone considering this product?

This is a professional CRM tool worthy a trial, trusted by more business and comes with premier support from the support team through live chat and emails, so you do not worry about any technical issue.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

rahul c.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

An Intuitive UI with a small learning curve

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

ITS UI, Is intuitive, Ease of learning for a Non IT professionals like Sales

What is your favorite aspect of this product?

Project and Task Management

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

IN terms of comparison between Asana, Jira, Trello and Monday.com, I would say go with Monday.com

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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