What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Collaboration
Workflow Management
Product Management
ALM Integration
Feature Management
Release Planning
Backlog Management
User Needs Management
Idea Management
Strategic Vision
Visual Roadmap
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Also Featured in...
Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.6
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Customer Relationship Management - Small Business
Score 8.4
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Objectives and Key Results
Score 8.2
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Real Estate Property Management
Score 8.0
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monday.com Reviews
Javier S.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
"Fantastic product!"
Likeliness to Recommend
What differentiates monday.com from other similar products?
monday.com allows users to create custom dashboards and project views tailored to their specific needs.
What is your favorite aspect of this product?
monday.com offers a user-friendly interface for building automations without needing coding expertise.
What do you dislike most about this product?
This can be time-consuming for teams to set up and require some technical proficiency to execute effectively.
What recommendations would you give to someone considering this product?
Begin with basic functionalities like tasks, boards, and simple automations. Gradually introduce more advanced features as your team becomes comfortable with the platform.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Sharon N.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2024
Monday meets our business requirements
Likeliness to Recommend
What differentiates monday.com from other similar products?
With Monday.com, you can have both customer relationship tools and social media management in one dashboard, which makes work more efficient and easier to perform. The support team is also willing to help any time we face challenges.
What is your favorite aspect of this product?
I like the social media integration because it makes it easy for me to manage social media platforms from one dashboard and to communicate with leads more easily, that I easily turn into customers. Also, the tool has analytic reporting, which makes it easy for me to create a shareable report that I can share with other marketing team to find how we can market our products and from which channel
What do you dislike most about this product?
When data grows much more, the software becomes too slow to load, especially when connected to a poor internet connection, something they should look into and apply a fix to. Also, the UI needs a lot of improvement since more modules are stacked together, which makes navigation more difficult than it would.
What recommendations would you give to someone considering this product?
This is a professional CRM tool worthy a trial, trusted by more business and comes with premier support from the support team through live chat and emails, so you do not worry about any technical issue.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
