What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details


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Awards & Recognition

monday.com won the following awards in the Lead Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

85 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
2% Neutral
95% Positive

Pros

  • Transparent
  • Effective Service
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Analytics and Reporting

88

Lead and Contact Categorization

88

Interaction Planning

86

Prospect Tracking

86

Lead Generation

85

Lead Distribution

84

Omni-Channel Communication Tracking

82

Vendor Capability Ratings

Average 83

Ease of Implementation

96

Ease of IT Administration

93

Breadth of Features

92

Ease of Customization

92

Quality of Features

92

Product Strategy and Rate of Improvement

90

Ease of Data Integration

89

Business Value Created

87

Vendor Support

87

Usability and Intuitiveness

83

Availability and Quality of Training

82

monday.com Reviews

Wilian B.

  • Role: Consultant
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and very beautiful!

Likeliness to Recommend

10 / 10

What is your favorite aspect of this product?

The ability for users to tailor almost every part of their workflow, from customizing boards to creating specific automation rules, means that monday.com can be molded to fit the unique processes and needs of each team.

What do you dislike most about this product?

Despite its user-friendly design, the high degree of customization and the wealth of features available on monday.com mean that there can be a significant learning curve for new users. Teams might require time to fully understand how to best leverage the platform for their specific needs.

What recommendations would you give to someone considering this product?

Monday offers a wide range of templates tailored to different industries and project types. Starting with these can help you quickly set up your boards without having to build them from scratch

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sharon N.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Monday meets our business requirements

Likeliness to Recommend

10 / 10

What differentiates monday.com from other similar products?

With Monday.com, you can have both customer relationship tools and social media management in one dashboard, which makes work more efficient and easier to perform. The support team is also willing to help any time we face challenges.

What is your favorite aspect of this product?

I like the social media integration because it makes it easy for me to manage social media platforms from one dashboard and to communicate with leads more easily, that I easily turn into customers. Also, the tool has analytic reporting, which makes it easy for me to create a shareable report that I can share with other marketing team to find how we can market our products and from which channel

What do you dislike most about this product?

When data grows much more, the software becomes too slow to load, especially when connected to a poor internet connection, something they should look into and apply a fix to. Also, the UI needs a lot of improvement since more modules are stacked together, which makes navigation more difficult than it would.

What recommendations would you give to someone considering this product?

This is a professional CRM tool worthy a trial, trusted by more business and comes with premier support from the support team through live chat and emails, so you do not worry about any technical issue.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Katerina R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

effective for project managament

Likeliness to Recommend

8 / 10

What is your favorite aspect of this product?

Monday.com keeps on my projects runing safe and task are completed in time therefore save time.And all projects are managed on same page

What do you dislike most about this product?

Monday is the best I ever used in project management

What recommendations would you give to someone considering this product?

Monday is made of the best tools for project management.

Pros

  • Helps Innovate
  • Effective Service
  • Inspires Innovation
  • Caring

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