What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Transparent
- Effective Service
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Analytics and Reporting
Lead and Contact Categorization
Interaction Planning
Prospect Tracking
Lead Generation
Lead Distribution
Omni-Channel Communication Tracking
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Customer Relationship Management - Midmarket
Score 8.6
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Customer Relationship Management - Small Business
Score 8.4
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Objectives and Key Results
Score 8.1
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Real Estate Property Management
Score 8.0
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monday.com Reviews
Wilian B.
- Role: Consultant
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Mar 2024
Easy to use and very beautiful!
Likeliness to Recommend
What is your favorite aspect of this product?
The ability for users to tailor almost every part of their workflow, from customizing boards to creating specific automation rules, means that monday.com can be molded to fit the unique processes and needs of each team.
What do you dislike most about this product?
Despite its user-friendly design, the high degree of customization and the wealth of features available on monday.com mean that there can be a significant learning curve for new users. Teams might require time to fully understand how to best leverage the platform for their specific needs.
What recommendations would you give to someone considering this product?
Monday offers a wide range of templates tailored to different industries and project types. Starting with these can help you quickly set up your boards without having to build them from scratch
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Sharon N.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2024
Monday meets our business requirements
Likeliness to Recommend
What differentiates monday.com from other similar products?
With Monday.com, you can have both customer relationship tools and social media management in one dashboard, which makes work more efficient and easier to perform. The support team is also willing to help any time we face challenges.
What is your favorite aspect of this product?
I like the social media integration because it makes it easy for me to manage social media platforms from one dashboard and to communicate with leads more easily, that I easily turn into customers. Also, the tool has analytic reporting, which makes it easy for me to create a shareable report that I can share with other marketing team to find how we can market our products and from which channel
What do you dislike most about this product?
When data grows much more, the software becomes too slow to load, especially when connected to a poor internet connection, something they should look into and apply a fix to. Also, the UI needs a lot of improvement since more modules are stacked together, which makes navigation more difficult than it would.
What recommendations would you give to someone considering this product?
This is a professional CRM tool worthy a trial, trusted by more business and comes with premier support from the support team through live chat and emails, so you do not worry about any technical issue.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Katerina R.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2024
effective for project managament
Likeliness to Recommend
What is your favorite aspect of this product?
Monday.com keeps on my projects runing safe and task are completed in time therefore save time.And all projects are managed on same page
What do you dislike most about this product?
Monday is the best I ever used in project management
What recommendations would you give to someone considering this product?
Monday is made of the best tools for project management.
Pros
- Helps Innovate
- Effective Service
- Inspires Innovation
- Caring