What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

2
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
11% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

85

Lead Management

85

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

82

Sales Management

79

Customer Service Management

79

Quote Contract and Proposal

77

Marketing Management

77

Telephony and Call Center Management

74

Mobile

74

Vendor Capability Ratings

Average 79

Breadth of Features

84

Quality of Features

83

Ease of Implementation

82

Ease of Customization

81

Usability and Intuitiveness

81

Business Value Created

80

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Ease of Data Integration

77

Availability and Quality of Training

76

Vendor Support

71

monday.com Reviews

Marcus S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Great for small teams but lacks deep customization

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com stands out from other project management tools by offering a highly adaptable and visually appealing interface, making it accessible for small teams while still providing enough flexibility for growing businesses. The platform’s real-time collaboration features and robust integrations are key differentiators, allowing it to integrate seamlessly with other tools in the tech ecosystem. Its ease of use is a major strength, especially for teams that need a customizable but intuitive solution. However, its more complex needs might require third-party integrations or workarounds, which larger enterprise tools handle natively.

What is your favorite aspect of this product?

My favorite aspect of Monday.com is its highly intuitive and visual interface, which makes it easy for teams, especially small startups like yours, to adopt quickly. The customizable workflows, boards, and dashboards are flexible enough to cater to a range of needs while maintaining clarity. It allows users to focus on the tasks that matter, collaborate in real-time, and make data-driven decisions without a steep learning curve. This combination of flexibility and simplicity, especially for smaller teams, is a standout feature.

What do you dislike most about this product?

What I dislike most about Monday.com is its pricing structure, especially for smaller teams or startups. While the platform offers good value with its features, the cost can quickly become prohibitive as you scale, particularly if you require more advanced functionalities or additional users. Additionally, there can be occasional frustration with the lack of more advanced reporting and analytics features out of the box, which can be crucial for decision-making, and may require third-party integrations to compensate for these gaps.

What recommendations would you give to someone considering this product?

If you’re considering Monday.com, I’d recommend diving in with a clear picture of your needs and budget. It’s a fantastic tool for teams that want an intuitive, visually appealing way to organize their work. If you’re just starting out or running a small team, it’s a perfect match, especially with its automation features. But—don’t get too carried away with all the bells and whistles early on—make sure the features you’re paying for align with what you actually need! And of course, keep an eye on the pricing as you scale, so you don’t end up getting hit with those higher costs. Happy collaborating!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Damilare A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Powerful tool, best fit for my workflow

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

monday.com stands out due to its highly visual and customizable interface. Its Collaboration Focus, integration capacity, automation and ease of use make project management and team collaboration more intuitive.

What is your favorite aspect of this product?

My favorite aspect is the ease of creating columns as well as the AI automation features.

What do you dislike most about this product?

The pricing structure is a drawback, especially for small and upcoming startups.

What recommendations would you give to someone considering this product?

Ensure monday aligns with your needs, start small, make use of templates and leverage the platform training for efficient usage.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Kennedy o.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com allows you to stay ontop of deadlines as well as track statuses on projects. It's a great way to stay collaborative on projects and very effective on keeping users informed.

What is your favorite aspect of this product?

Monday.com is easy to learn. I was able to get up to speed quickly and start making use of it. I continue to discover new capabilities and find it very useful for keeping track of tasks and projects in my work.

What recommendations would you give to someone considering this product?

One of the standout features of monday.com is its highly customizable boards, which allow us to tailor the platform to our team's exact needs. Additionally, it fosters real-time communication and collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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