In Partnership With SelectHub
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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In Partnership With SelectHub
monday.com Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on monday.com.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
91 Plan to Renew
2
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Performance Enhancing
- Respectful
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Lead Management
Activity and Workflow Management
Analytics and Reporting
Account and Contact Management
Sales Management
Customer Service Management
Quote Contract and Proposal
Marketing Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
Score 8.9
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Task Management
Score 8.9
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Project Management - Enterprise
Score 8.9
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Lead Management
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.7
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Objectives and Key Results
Score 8.4
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monday.com Reviews
Marcus S.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Nov 2024
Great for small teams but lacks deep customization
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com stands out from other project management tools by offering a highly adaptable and visually appealing interface, making it accessible for small teams while still providing enough flexibility for growing businesses. The platform’s real-time collaboration features and robust integrations are key differentiators, allowing it to integrate seamlessly with other tools in the tech ecosystem. Its ease of use is a major strength, especially for teams that need a customizable but intuitive solution. However, its more complex needs might require third-party integrations or workarounds, which larger enterprise tools handle natively.
What is your favorite aspect of this product?
My favorite aspect of Monday.com is its highly intuitive and visual interface, which makes it easy for teams, especially small startups like yours, to adopt quickly. The customizable workflows, boards, and dashboards are flexible enough to cater to a range of needs while maintaining clarity. It allows users to focus on the tasks that matter, collaborate in real-time, and make data-driven decisions without a steep learning curve. This combination of flexibility and simplicity, especially for smaller teams, is a standout feature.
What do you dislike most about this product?
What I dislike most about Monday.com is its pricing structure, especially for smaller teams or startups. While the platform offers good value with its features, the cost can quickly become prohibitive as you scale, particularly if you require more advanced functionalities or additional users. Additionally, there can be occasional frustration with the lack of more advanced reporting and analytics features out of the box, which can be crucial for decision-making, and may require third-party integrations to compensate for these gaps.
What recommendations would you give to someone considering this product?
If you’re considering Monday.com, I’d recommend diving in with a clear picture of your needs and budget. It’s a fantastic tool for teams that want an intuitive, visually appealing way to organize their work. If you’re just starting out or running a small team, it’s a perfect match, especially with its automation features. But—don’t get too carried away with all the bells and whistles early on—make sure the features you’re paying for align with what you actually need! And of course, keep an eye on the pricing as you scale, so you don’t end up getting hit with those higher costs. Happy collaborating!
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Damilare A.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Powerful tool, best fit for my workflow
Likeliness to Recommend
What differentiates monday.com from other similar products?
monday.com stands out due to its highly visual and customizable interface. Its Collaboration Focus, integration capacity, automation and ease of use make project management and team collaboration more intuitive.
What is your favorite aspect of this product?
My favorite aspect is the ease of creating columns as well as the AI automation features.
What do you dislike most about this product?
The pricing structure is a drawback, especially for small and upcoming startups.
What recommendations would you give to someone considering this product?
Ensure monday aligns with your needs, start small, make use of templates and leverage the platform training for efficient usage.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Kennedy o.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com allows you to stay ontop of deadlines as well as track statuses on projects. It's a great way to stay collaborative on projects and very effective on keeping users informed.
What is your favorite aspect of this product?
Monday.com is easy to learn. I was able to get up to speed quickly and start making use of it. I continue to discover new capabilities and find it very useful for keeping track of tasks and projects in my work.
What recommendations would you give to someone considering this product?
One of the standout features of monday.com is its highly customizable boards, which allow us to tailor the platform to our team's exact needs. Additionally, it fosters real-time communication and collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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