What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

87 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
6% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 84

Collaboration

88

Lead Management

85

Activity and Workflow Management

85

Analytics and Reporting

84

Account and Contact Management

82

Sales Management

82

Marketing Management

80

Customer Service Management

79

Quote Contract and Proposal

79

Mobile

79

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 81

Ease of IT Administration

91

Quality of Features

91

Breadth of Features

90

Product Strategy and Rate of Improvement

88

Business Value Created

86

Ease of Implementation

86

Ease of Data Integration

85

Availability and Quality of Training

83

Ease of Customization

82

Vendor Support

82

Usability and Intuitiveness

77

monday.com Reviews

Balaji M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Automate Tasks Effortlessly with monday.com

Likeliness to Recommend

9 / 10

What differentiates monday.com from other similar products?

Its customizable interface. allowing teams to tailor workflows to their exact needs easily.

What is your favorite aspect of this product?

It has a broad range of integrations and automation capabilities streamline collaboration across various tools and departments, fostering efficiency and adaptability.

What do you dislike most about this product?

As a user, the dislike thing in monday.com is its pricing, it feels restrictive for teams on a budget or those requires advanced features.

What recommendations would you give to someone considering this product?

I recommend starting with a clear understanding of your team's specific needs and workflows. Familiarize yourself with the pricing plans to ensure they align with your budget and growth trajectory.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Divneet S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easiest product to use of its kind

Likeliness to Recommend

8 / 10

What differentiates monday.com from other similar products?

simplicity and ease of use as well as overall value

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

The UI is what i like the least

What recommendations would you give to someone considering this product?

There is no need to overcomplicate initial implementation, it is very customizable to your needs.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Caring

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Vendor's Interest First

Alexander G.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A powerhouse tool!

Likeliness to Recommend

8 / 10

What differentiates monday.com from other similar products?

Whether you’re managing projects, tracking sales leads, or organizing marketing campaigns, monday.com adapts to various use cases.

What is your favorite aspect of this product?

I find the platform’s interface easy to navigate. The visual boards, columns, and cards make it straightforward to organize tasks and projects.

What do you dislike most about this product?

Users occasionally express the need for more granular control over permissions and access rights within boards and projects.

What recommendations would you give to someone considering this product?

Remember that every team’s needs are unique, so take the time to explore and assess whether monday.com aligns with your goals.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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