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monday.com
8.5 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

2
Since last award

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
10% Neutral
87% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Helps Innovate
  • Reliable

Feature Ratings

Average 81

Collaboration

85

Lead Management

84

Activity and Workflow Management

84

Analytics and Reporting

82

Account and Contact Management

81

Sales Management

79

Customer Service Management

79

Quote Contract and Proposal

77

Marketing Management

77

Telephony and Call Center Management

75

Mobile

73

Vendor Capability Ratings

Average 79

Breadth of Features

85

Quality of Features

83

Ease of Implementation

82

Ease of Customization

82

Usability and Intuitiveness

81

Business Value Created

80

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Ease of Data Integration

77

Availability and Quality of Training

75

Vendor Support

71

Also Featured in...

Product Management

Score 8.9

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Task Management

Score 8.9

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Project Management - Enterprise

Score 8.9

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Lead Management

Score 8.8

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Customer Relationship Management - Midmarket

Score 8.7

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Objectives and Key Results

Score 8.4

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monday.com Reviews

GAURAV K.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Monday.Com is a Fantastic Project Management Tool

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The main difference as a working professional I feel is that this tool helps me provide project control and transparency among all the people involved in the particular project. One of the best task and workflow management tool where we can keep an eye on all the upcoming tasks and their progress along with it's deadlines. It also help senior manager keep tabs on the performance of the all the people in the organization.

What is your favorite aspect of this product?

The drag-and-drop interface is amazing while creating or assigning a task. Also the color-coded boards along with amazing great timeline visualization help us with a clear path on the project we are working on, which helps u to be focused and organized as a organization.

What do you dislike most about this product?

One thing which annoys me always is the customer support, of which the service could be improved. More learning material could be added in the tool for better learning for the first time user to get the best out of the tool.

What recommendations would you give to someone considering this product?

I would just say "GO FOR IT". If you want to organize all your employees work and get the best out of them which will in turn help you deliver the best result to the customer and that too on time then this is a must tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Overall, I am satisfied with Monday’s service

Likeliness to Recommend

6 /10

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Saves Time

Cons

  • Security Frustrates

Avi M.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Positive Experience with most tasks

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It is the easiest to use among the competition.

What is your favorite aspect of this product?

The notification system is immaculate. Triggers a notification the moment a task is completed.

What do you dislike most about this product?

The mobile app isn't the greatest.

What recommendations would you give to someone considering this product?

It is a great software but some things need improvement.

Pros

  • Inspires Innovation
  • Helps Innovate
  • Efficient Service
  • Effective Service

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