What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Fair
- Helps Innovate
- Efficient Service
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Analytics and Reporting
Social Recognition
Automatic Notifications
Pulse Surveys
Templates & Question Library
Benchmarking
Action Planning
Dashboards and Visualization
Audience Segmentation
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Talib J.
- Role: Consultant
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2021
This is a fun, easy to use and intuitive tool.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It’s very easy to use, it’s intuitive and also it’s very user friendly and makes the experience more fun
What is your favorite aspect of this product?
I love the way that the data is collected and then reported. Again it makes the experience more fun and interesting
What do you dislike most about this product?
I have had some bad mobile experiences actually which has effected my experience.
What recommendations would you give to someone considering this product?
It’s a great way to save time, get more employee engagement and understand more about your business whilst improving productivity and gaining more insight on important company wide issues.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Angel C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
SurveyMonkey will give your employees a voice!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is well known and has a lot of modern features that makes getting employee opinions collected with ease.
What is your favorite aspect of this product?
Collection of results being accurate and easy to calculate.
What do you dislike most about this product?
Some of the simple features that make surveys unique are only available to paid memberships, for smaller companies I could see this being inconvenient.
What recommendations would you give to someone considering this product?
Send test surveys to yourself to test them out, ensure your recipient with have a seamless experience.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Tony Y.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2021
Every company should be using SurveyMonkey
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveryMonkey stands out between all similar products because of all the features it has.
What is your favorite aspect of this product?
My favorite aspect of SurveyMonkey is that it allows the user to customize the survey according to your own needs. You can use built-in templates or create your own unique survey along with your own branding. SurveyMonkey also works on all platforms and you can delegate the work easily.
What do you dislike most about this product?
SurveyMonkey has everything you need so I have nothing to say that i dislike about it except maybe the name which seems at first like a game for kids but infact its a solution that most high profile organizations use.
What recommendations would you give to someone considering this product?
If someone is considering SurveyMonkey, i recommend that you start using it as soon as possible.
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Saves Time
Cons
- Slower Product Innovation