What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Fair
- Helps Innovate
- Efficient Service
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Analytics and Reporting
Social Recognition
Automatic Notifications
Pulse Surveys
Templates & Question Library
Benchmarking
Action Planning
Dashboards and Visualization
Audience Segmentation
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Anton J.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Mar 2021
High Quality for a low price
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is one of the best survey creator since they have managed to combine all the features that you might think of in one place and the way they have linked the features together makes them, in my point of view, the best
What is your favorite aspect of this product?
Being able to create user roles and manage them effectively is one of the major aspects of why i like this product. The APIs & integrations are a second and third the Dashboard & visualization that you get while creating or viewing the reports is one of the best i have ever seen.
What do you dislike most about this product?
Since i have been using this product for over 10 years now, i honestly dont have any thing in particular that i dont like.
What recommendations would you give to someone considering this product?
Whether you are a big organization or a small startup, surveymonkey is here for you to take you to the next level.
Pros
- Continually Improving Product
- Enables Productivity
- Caring
- Respectful
Mario J.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Fancy for low price
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey stands out among its competitors due to the the level of professionalism and elegance that the end user will see when you create a newsletter or survey and send it to them.
What is your favorite aspect of this product?
The simplicity of creating a newsletter and survey along with the seamless integration that you get from Survey monkey is what i was looking for when i first started using this solution. any person can create an account and start creating surveys from the huge library of built in templates that comes with the solution. Survey monkey also provides you with a library of questions that are already ready to use and are suggested to you depending on the type that you chose at the start
What do you dislike most about this product?
the visuals of the dashboard can be done better along with the reporting format.
What recommendations would you give to someone considering this product?
Easy to use, free for basic (paid for higher levels) & does what you want to do .. So why are you still considering this product? just go for it and i promise that you will not regret it.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Ayman J.
- Role: Operations
- Industry: Not for Profit
- Involvement: Initial Implementation
Submitted Mar 2021
Easy to use product with fantastic features.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Easy to use through its drag and drop with a handful of features where efficiency is provided and it can reach mobiles or laptops with no limitations.
What is your favorite aspect of this product?
Drag and drop, and easy to fill with a follow up and visibly.
What do you dislike most about this product?
There is nothing to dislike about this cloud based software; this product made my survey life easier.
What recommendations would you give to someone considering this product?
Discover the features that are there and make the best of what you have it is very effective and efficient to retrieve data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing