What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Fair
- Helps Innovate
- Efficient Service
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Social Recognition
Analytics and Reporting
Automatic Notifications
Pulse Surveys
Templates & Question Library
Benchmarking
Action Planning
Dashboards and Visualization
Audience Segmentation
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of Customization
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Rabih H.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2021
Simple Solution thats full of features
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveryMonkey is a bit similar to other solutions that are used to create surverys but they stand out more because they have been in the market for a longer time thus having a more stable and innovative solution
What is your favorite aspect of this product?
Creating survey's with SurveyMonkey is very easy and its full of features that helps you create a survey in under few minutes. SurveyMonkey's survey builder is very simple and gives you lots of customization options including built in templates covering all your needs. It is also possible to create survey without using a template also which I really like. When building a survey SurveyMonkey has option to use company logo to make the survey more company focused. I also like that it is very easy for a company like us to analyze the survey responses. SurveyMonkey has very good survey analytical tools.
What do you dislike most about this product?
SurveyMonkey has limited number of features in the account types, using the Basic account, you will only have limited amount of question numbers and types. As well you cant use other features such as analytics and other similiar features in the free version.
What recommendations would you give to someone considering this product?
I recommend that you can try the free account and test it yo see if it will provide you what you are looking for before you upgrade to the paid version.
Pros
- Trustworthy
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
- Less Transparent
Talib J.
- Role: Consultant
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2021
This is a fun, easy to use and intuitive tool.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It’s very easy to use, it’s intuitive and also it’s very user friendly and makes the experience more fun
What is your favorite aspect of this product?
I love the way that the data is collected and then reported. Again it makes the experience more fun and interesting
What do you dislike most about this product?
I have had some bad mobile experiences actually which has effected my experience.
What recommendations would you give to someone considering this product?
It’s a great way to save time, get more employee engagement and understand more about your business whilst improving productivity and gaining more insight on important company wide issues.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Angel C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
SurveyMonkey will give your employees a voice!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is well known and has a lot of modern features that makes getting employee opinions collected with ease.
What is your favorite aspect of this product?
Collection of results being accurate and easy to calculate.
What do you dislike most about this product?
Some of the simple features that make surveys unique are only available to paid memberships, for smaller companies I could see this being inconvenient.
What recommendations would you give to someone considering this product?
Send test surveys to yourself to test them out, ensure your recipient with have a seamless experience.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy