What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

Filter By

HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
7% Neutral
91% Positive

Pros

  • Trustworthy
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 87

Pipeline Management

90

E-Mail Campaign Management

89

E-Mail Integration

89

Sales Analytics

87

Internal Sales Collaboration

87

Workflow Automation

87

CRM Integration

87

Conversation Coaching

86

Dialer Integration

84

Call Management

84

Omnichannel Campaign Management

84

Vendor Capability Ratings

Average 87

Business Value Created

90

Ease of Implementation

89

Usability and Intuitiveness

88

Breadth of Features

87

Quality of Features

87

Availability and Quality of Training

87

Ease of Data Integration

87

Ease of IT Administration

86

Vendor Support

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

HubSpot Sales Hub Reviews

Parker E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Boosting Sales Performance with HubSpot Tools.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

A significant aspect of the platform is its simplicity. In contrast to competitors, HubSpot requires very little technical knowledge to set up and use, making it a good fit for businesses that do not have in-house IT teams. The free CRM package and scalable paid packages allow businesses of all sizes to utilize the platform and offer scalability that other competitors do not have.

What is your favorite aspect of this product?

The most valuable feature of HubSpot Sales Hub is its easy-to-use interface. Through drag-and-drop deal pipelines and configurable dashboards, it is easy for sales teams to manage leads, remain connected, and close deals at the top of their priority list. This simplicity enables faster adoption and higher productivity.

What do you dislike most about this product?

One of the most frustrating aspects of HubSpot Sales Hub is the steep pricing of features. Though you can use the free CRM, acquiring more powerful features such as custom reports or sales analytics is prohibitively expensive for small businesses, which means you cannot really make the most out of it.

What recommendations would you give to someone considering this product?

Well for anyone who is considering this software needs to understand and align their business needs first on how and where they can fit it right. Due to its vast features and capability to automate process one needs to understand their sales process first. You also got to take a look at all of their key features which are regarding to reports, sales process, automation and integration. So first understand and familiarize yourself with all the process of it in order to really enjoy all the benefits this software have to offer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chioma J.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

"A Powerful Tool for Streamlined Sales"

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The UI, integration of AI and automation tools and the convenience of the usage are the major aspects that distinguish HubSpot from other platforms. HubSpot eliminates the need for numerous subscriptions by offering capabilities like lead management, pipeline monitoring, and even revenue projection. The AI functions are commendable for improving sales productivity, particularly in content development and sales forecasting.

What is your favorite aspect of this product?

My favorite feature of the sales funnel is the deal management feature, particularly the task automation and email automation sequences that allow sales teams to follow prospects easily and close deals quicker. The ease of use with the AI-powered tools for sales forecasting and reporting also makes it one of the most attractive platforms in the market.

What do you dislike most about this product?

However, this is a great platform but I find the CRM initial setup and learning curve a bit a challenging. One may find themselves struggling with the platform’s complexity as it is quite advanced.

What recommendations would you give to someone considering this product?

I would suggest making sure you are prepared for the change and that sufficient training is in place to ensure the platform is fully utilized before making any modifications. Additionally, to boost the sales team's productivity right away, make sure you take use of all the AI and automation technologies HubSpot has to offer.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ayot A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

App exchange makes it easy to find plug & play partner applications to fill feature gaps/add expanded capability needs.

What is your favorite aspect of this product?

Flexibility of building report types and filters with cross object filters to query desired data making it easy to use

What recommendations would you give to someone considering this product?

The ability to customize the product to our specific business & process needs with a high encryption software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

Most Popular HubSpot Sales Hub Comparisons