What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Trustworthy
- Respectful
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Management
E-Mail Campaign Management
E-Mail Integration
Sales Analytics
Internal Sales Collaboration
Workflow Automation
CRM Integration
Conversation Coaching
Dialer Integration
Call Management
Omnichannel Campaign Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Appointment Scheduling
Score 8.9
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Customer Intelligence
Score 8.9
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.2
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HubSpot Sales Hub Reviews
Parker E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Boosting Sales Performance with HubSpot Tools.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
A significant aspect of the platform is its simplicity. In contrast to competitors, HubSpot requires very little technical knowledge to set up and use, making it a good fit for businesses that do not have in-house IT teams. The free CRM package and scalable paid packages allow businesses of all sizes to utilize the platform and offer scalability that other competitors do not have.
What is your favorite aspect of this product?
The most valuable feature of HubSpot Sales Hub is its easy-to-use interface. Through drag-and-drop deal pipelines and configurable dashboards, it is easy for sales teams to manage leads, remain connected, and close deals at the top of their priority list. This simplicity enables faster adoption and higher productivity.
What do you dislike most about this product?
One of the most frustrating aspects of HubSpot Sales Hub is the steep pricing of features. Though you can use the free CRM, acquiring more powerful features such as custom reports or sales analytics is prohibitively expensive for small businesses, which means you cannot really make the most out of it.
What recommendations would you give to someone considering this product?
Well for anyone who is considering this software needs to understand and align their business needs first on how and where they can fit it right. Due to its vast features and capability to automate process one needs to understand their sales process first. You also got to take a look at all of their key features which are regarding to reports, sales process, automation and integration. So first understand and familiarize yourself with all the process of it in order to really enjoy all the benefits this software have to offer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Chioma J.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
"A Powerful Tool for Streamlined Sales"
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The UI, integration of AI and automation tools and the convenience of the usage are the major aspects that distinguish HubSpot from other platforms. HubSpot eliminates the need for numerous subscriptions by offering capabilities like lead management, pipeline monitoring, and even revenue projection. The AI functions are commendable for improving sales productivity, particularly in content development and sales forecasting.
What is your favorite aspect of this product?
My favorite feature of the sales funnel is the deal management feature, particularly the task automation and email automation sequences that allow sales teams to follow prospects easily and close deals quicker. The ease of use with the AI-powered tools for sales forecasting and reporting also makes it one of the most attractive platforms in the market.
What do you dislike most about this product?
However, this is a great platform but I find the CRM initial setup and learning curve a bit a challenging. One may find themselves struggling with the platform’s complexity as it is quite advanced.
What recommendations would you give to someone considering this product?
I would suggest making sure you are prepared for the change and that sufficient training is in place to ensure the platform is fully utilized before making any modifications. Additionally, to boost the sales team's productivity right away, make sure you take use of all the AI and automation technologies HubSpot has to offer.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Ayot A.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
App exchange makes it easy to find plug & play partner applications to fill feature gaps/add expanded capability needs.
What is your favorite aspect of this product?
Flexibility of building report types and filters with cross object filters to query desired data making it easy to use
What recommendations would you give to someone considering this product?
The ability to customize the product to our specific business & process needs with a high encryption software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Inspires Innovation
Please tell us why you think this review should be flagged.
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