What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Engagement Platforms category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
7% Neutral
91% Positive

Pros

  • Trustworthy
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 87

Pipeline Management

90

E-Mail Campaign Management

89

E-Mail Integration

89

Sales Analytics

87

Internal Sales Collaboration

87

Workflow Automation

87

CRM Integration

87

Conversation Coaching

86

Dialer Integration

84

Call Management

84

Omnichannel Campaign Management

84

Vendor Capability Ratings

Average 87

Business Value Created

90

Ease of Implementation

89

Usability and Intuitiveness

88

Breadth of Features

87

Quality of Features

87

Availability and Quality of Training

87

Ease of Data Integration

87

Ease of IT Administration

86

Vendor Support

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

HubSpot Sales Hub Reviews

Damilare A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

A powerful and intuition CRM with seamless sales t

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot sales hub stands out with it's user friendly, seamless integration, with other HubSpot tools, and s robust free tierthat provides core CRM features.

What is your favorite aspect of this product?

It's ease of use and seamless integration with other Hubspot tools, allowing for a streamlined experienece across marketing, sales and customer service. The intuitive interface makes managing leads and automating tasks efortless.

What do you dislike most about this product?

The main downside of Hubspot Sales Hub is the cost of advanced features, which can become expensive as you scale and need more customization or additional functionalities.

What recommendations would you give to someone considering this product?

I recommend starting with the free tier of hubspot sales hub to familiarize yourself with its features and user-interface

Pros

  • Over Delivered
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Emily K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Seamless sales strategic hub

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub has enhanced best customer engagement practices from our social media platforms with 100% ROI.

What is your favorite aspect of this product?

The platform has leveraged sales with real-time interactions with clients that visits our social media websites. The sales hub has enhanced efficient planning and decision making of sales and marketing programs.

What do you dislike most about this product?

I have not experienced challenging moment from the functionalities of the features.

What recommendations would you give to someone considering this product?

This is most powerful sales planning and customer engagement platform that guarantees productive customer engagement journey.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Saves Time

Pierce H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

HubSpot Sales Hub helps Driving CRM Excellence.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is unique in the fact that it is a single CRM platform where marketing, sales, and service tools all come together. This provides all teams with one point of truth, enabling greater collaboration and data consistency throughout the customer lifecycle.

What is your favorite aspect of this product?

Another bonus is the email tracking and automation functionality. Sales personnel can track email opens, clicks, and responses to ensure prompt response. This, together with automated workflows and alerts, ensures no leads are lost. Such capabilities allow teams to provide targeted outreach on a mass scale, leading to more engagement and conversions.

What do you dislike most about this product?

Disadvantage is the deep customization of complicated workflows. While it is suitable for the typical sales scenario, companies with a very narrow scope might find the customization possibilities limited. Flexibly customizing automation and workflows would make it a much more valuable product across many different industries.

What recommendations would you give to someone considering this product?

HubSpot if used in the right way is definite to add value to your organization and would be a good return on investment. Its quite to easy to use and you can easily shift your whole team and the working paradigm. It's value lies in its ease of use and the ability to transform your working procedures.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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