What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 85

Data Visualization

90

Audience Demographics

86

Real Time Workflow Automation

86

Anomaly Detection

86

Audience Segmentation

86

Customer Journey Modelling

85

API Framework

84

Metadata Management

84

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

81

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

86

Ease of Data Integration

86

Ease of IT Administration

85

Breadth of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

HubSpot Sales Hub Reviews

Souvik D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Best CRM available in the market

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out because it’s easy to pick up and actually use day-to-day. It connects smoothly with marketing and CRM, so everything feels in one place. You get helpful tools like email tracking, automation, call logging, and pipeline visibility without the clunky learning curve. It’s built to help reps sell smarter, not harder, and scales well as teams grow.

What is your favorite aspect of this product?

I’d say the best part is how everything’s connected your emails, calls, deals, and contacts all live in one place. No jumping between tools, and the tracking/automation makes it way easier to focus on actual selling instead of busywork.

What do you dislike most about this product?

The biggest downside is that some of the more powerful features sit behind higher pricing tiers. It can feel limiting if you’re on the lower plans, and the add-ons can add up pretty quickly as your team grows.

What recommendations would you give to someone considering this product?

I’d say start with the free or lower-tier plan to get a feel for how it fits your workflow, then scale up as your team grows. Take advantage of the built-in training HubSpot offers it makes the learning curve way smoother. And be clear on which features you really need so you’re not overpaying.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Cons

  • Less Inspiring
  • Less Transparent

Opeyemi A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Close Deals Faster with HubSpot Sales Hub.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

All-in-one CRM with built-in sales automation.

What is your favorite aspect of this product?

Email tracking and pipeline visibility in one place.

What do you dislike most about this product?

Some advanced features are locked behind higher-tier plans.

What recommendations would you give to someone considering this product?

Perfect for growing sales teams who need structure and scale.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prince O.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

A Solid All-in-One Sales Tool

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

What really sets HubSpot Sales Hub apart is how easy it is to use and how seamlessly it connects with HubSpot’s full CRM and Marketing tools all in one place, without needing heavy IT support. Unlike some clunky legacy CRMs, it’s designed for quick adoption, strong automation, and great visibility across teams, so sales reps and marketers can work from the same source of truth.

What is your favorite aspect of this product?

I really like how intuitive and user-friendly, HubSpot Sales Hub is the clean interface, easy automation, and tight integration with the rest of HubSpot make it simple to manage contacts, deals, and tasks all in one place.

What do you dislike most about this product?

I wish the reporting and forecasting tools were more advanced out-of-the-box, for complex pipelines or big teams, you sometimes need extra add-ons or workarounds to get deeper insights.

What recommendations would you give to someone considering this product?

HubSpot’s support is really helpful. Also, be clear on what features come with your plan, because some advanced tools can cost extra as your team grows. Overall, it’s a great choice if you want something powerful but easy to learn.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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