What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Audience Demographics
Real Time Workflow Automation
Anomaly Detection
Audience Segmentation
Customer Journey Modelling
API Framework
Metadata Management
Conversion Analysis
Cross Channel Attribution Analysis
Predictive Analytics
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Sales Engagement Platforms
Score 9.1
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Lead Management
Score 8.9
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Appointment Scheduling
Score 8.9
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Sales Analytics
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.2
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HubSpot Sales Hub Reviews
Souvik D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2025
Best CRM available in the market
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub stands out because it’s easy to pick up and actually use day-to-day. It connects smoothly with marketing and CRM, so everything feels in one place. You get helpful tools like email tracking, automation, call logging, and pipeline visibility without the clunky learning curve. It’s built to help reps sell smarter, not harder, and scales well as teams grow.
What is your favorite aspect of this product?
I’d say the best part is how everything’s connected your emails, calls, deals, and contacts all live in one place. No jumping between tools, and the tracking/automation makes it way easier to focus on actual selling instead of busywork.
What do you dislike most about this product?
The biggest downside is that some of the more powerful features sit behind higher pricing tiers. It can feel limiting if you’re on the lower plans, and the add-ons can add up pretty quickly as your team grows.
What recommendations would you give to someone considering this product?
I’d say start with the free or lower-tier plan to get a feel for how it fits your workflow, then scale up as your team grows. Take advantage of the built-in training HubSpot offers it makes the learning curve way smoother. And be clear on which features you really need so you’re not overpaying.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Saves Time
Cons
- Less Inspiring
- Less Transparent
Please tell us why you think this review should be flagged.
Opeyemi A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
Close Deals Faster with HubSpot Sales Hub.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
All-in-one CRM with built-in sales automation.
What is your favorite aspect of this product?
Email tracking and pipeline visibility in one place.
What do you dislike most about this product?
Some advanced features are locked behind higher-tier plans.
What recommendations would you give to someone considering this product?
Perfect for growing sales teams who need structure and scale.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Prince O.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2025
A Solid All-in-One Sales Tool
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
What really sets HubSpot Sales Hub apart is how easy it is to use and how seamlessly it connects with HubSpot’s full CRM and Marketing tools all in one place, without needing heavy IT support. Unlike some clunky legacy CRMs, it’s designed for quick adoption, strong automation, and great visibility across teams, so sales reps and marketers can work from the same source of truth.
What is your favorite aspect of this product?
I really like how intuitive and user-friendly, HubSpot Sales Hub is the clean interface, easy automation, and tight integration with the rest of HubSpot make it simple to manage contacts, deals, and tasks all in one place.
What do you dislike most about this product?
I wish the reporting and forecasting tools were more advanced out-of-the-box, for complex pipelines or big teams, you sometimes need extra add-ons or workarounds to get deeper insights.
What recommendations would you give to someone considering this product?
HubSpot’s support is really helpful. Also, be clear on what features come with your plan, because some advanced tools can cost extra as your team grows. Overall, it’s a great choice if you want something powerful but easy to learn.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
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