What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 85

Data Visualization

90

Audience Demographics

86

Real Time Workflow Automation

86

Anomaly Detection

86

Audience Segmentation

86

Customer Journey Modelling

85

API Framework

84

Metadata Management

84

Conversion Analysis

83

Cross Channel Attribution Analysis

82

Predictive Analytics

81

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

86

Ease of Data Integration

86

Ease of IT Administration

85

Breadth of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

HubSpot Sales Hub Reviews

Josh H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use but needs newer innovative features

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use and how simple the platform is. Other CRM softwares can be over engineered and complicated, at least HubSpot sticks with what it knows and does it well.

What is your favorite aspect of this product?

How easy it is to use and the built in dialer. Many CRM's lack a well made dialer with call recording functionalities.

What do you dislike most about this product?

No next/previous button. A very small thing however it really helps with productivity.

What recommendations would you give to someone considering this product?

Great CRM to go for. Nothing out of the ordinary and not overly complicated but I wish they were slightly more innovative with their software.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Security Protects

Payal S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Good fit for sales community

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Integrates effortlessly with other HubSpot tools and numerous third-party applications. This connectivity enhances its functionality and allows for a more comprehensive business solution. Customer support and resources from HubSpot provide us with better product adaptation

What is your favorite aspect of this product?

1) Across the board Stage: Deals Development plan offers a far reaching set-up of instruments for deals experts. It's an all inclusive resource for overseeing contacts, pipelines, and arrangements. All that you really want for deals, from prospecting to shutting, is flawlessly coordinated. 2) Experiences and Reports: The Business Development plan offers hearty examination. The capacity to follow execution measurements, break down patterns, and gain bits of knowledge into your deals interaction is unimaginably important for settling on informed choices. 3) Easy to integrate

What do you dislike most about this product?

Price is on the higher side for most of the small firms Low number of emails to be sent in a day Good content templates

What recommendations would you give to someone considering this product?

I would suggest Hubspot for those deals relates that firmly depend in the promoting group to distinguish appropriate possibilities to seek after and that team up with the showcasing associates to refine the advertising efforts. While Salesforce is expanding its costs, Hubpost CRM is free for those organizations that have the promoting module.

Pros

  • Enables Productivity
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Oluwasewasimilara O.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Effective and user-friendly, with room to grow.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub distinguishes itself with its user-friendly interface, seamless integration with HubSpot's Marketing and Service Hubs, and its AI-powered tools like Breeze, which assist in prospecting and content creation. It also offers robust automation features, customizable pipelines, and a unified CRM that centralizes customer data. These features make it particularly appealing for small to medium-sized businesses seeking an intuitive, all-in-one sales solution.

What is your favorite aspect of this product?

My favorite part of HubSpot Sales Hub is how easy it is to use. The clean interface and smart automation help sales teams stay organized and close deals faster without feeling overwhelmed.

What do you dislike most about this product?

What I dislike most is that some advanced features are locked behind higher-priced plans, which can be limiting for smaller teams on a budget.

What recommendations would you give to someone considering this product?

If you’re considering HubSpot Sales Hub, start with the free or lower-tier plans to get a feel for the basics. Focus on using its automation and CRM features to streamline your sales process. Just keep in mind that some powerful tools require upgrades, so plan your budget accordingly.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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