Adobe Marketo Engage
8.7 /10

What is Adobe Marketo Engage?

Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.

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Awards & Recognition

Adobe Marketo Engage won the following awards in the Email Marketing category

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Adobe Marketo Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Marketo Engage.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Marketo Engage?

0% Negative
5% Neutral
95% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 86

Sales Intelligence & Conversion Rates

93

Email Delivery

92

Segmentation

91

SPAM Compliance

89

Dynamic Content

89

Text Messaging

88

Campaign Management

87

Auto-Responders

85

Contact Database

85

Surveys and Polling

85

Mobile Optimized

84

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

87

Product Strategy and Rate of Improvement

85

Quality of Features

84

Ease of Implementation

83

Ease of Customization

82

Ease of Data Integration

82

Ease of IT Administration

81

Vendor Support

80

Availability and Quality of Training

79

Usability and Intuitiveness

79

Adobe Marketo Engage Reviews

Charles M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

We execute all our marketing projects with Marketo

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

Marketo is exceptional for B2B companies, healthcare services, finance companies, education and media. It may not be suitable for internet marketing. With the audience signup booster, it is easy to send our users personalized emails and get end customers.

What is your favorite aspect of this product?

Within Marketo, it is possible to make a calculation of the totality of the products that were related to a potential customer and then become customers. Other systems only credit the first campaign which lacks a complete marketing picture. Recently, Marketo has incorporated a new customer engagement booster that makes email nurturing very simple. No more fasting or fundraising requests. Send emails to the right person at the right time. With Marketo, it is possible to track the entire journey that potential customers make to customers, and also measure flow and velocity.

What do you dislike most about this product?

I have observed several individuals feeling overwhelmed and listless with Marketo, because the possibilities are limitless with respect to how it can be built to meet their company's requirements. It would be helpful to gain knowledge on how to increase the amount of traffic coming through SEO optimizations.

What recommendations would you give to someone considering this product?

When looking at marketing automations, consider whether you already have a list of names you want to distribute or whether you need to generate the list of names from scratch. That should give you a clue if you want to use a marketing automation machine like Marketo, or if you want to use an inbound marketing machine instead.

Pros

  • Reliable
  • Caring
  • Acts with Integrity
  • Client's Interest First

Revati B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use, implement and scale

Likeliness to Recommend

10 /10

What differentiates Adobe Marketo Engage from other similar products?

This is very easy to use, No coding involved

What is your favorite aspect of this product?

Saved smart list rules

What do you dislike most about this product?

discrepancies in different assets

What recommendations would you give to someone considering this product?

You can learn this quickly.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Client Friendly Policies

SHUBHAM V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Portal where marketing & sales get the big picture

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

-Marketo Engage offers cutting edge technology that helps us plan, engage and personalize customer's journey. -Customer journey management needs tools that can visualize what's going to happen at every step. Thanks to Marketo Engage we can flat out every stage, channel and touchpoint to craft powerful experiences from acquisition to revenue. -It's automated account based marketing & account profiling narrows down our choices to the best accounts & leads.

What is your favorite aspect of this product?

With 'Smart Campaigns', it's easy to connect with customers when, where & how they want. -Another major time saver is the web personalization feature which helps us be consistent and relevant across all the segments and touchpoints. -Customizable dashboards help 'Marketing' see sales engagement data & helps 'Sales' see actionable marketing engagement insights. -For face to face customer interactions and live events it has specialized tools to plan, scale & market events so that we can hit the attendance numbers.

What do you dislike most about this product?

We encounter different types of error messages in Marketo Engage that are hard to remove. These errors arise due to various conditions such as a misspelled campaign name in a flow step or an unintended result. Adobe should work on some notifications that help us locate the source of such errors quickly.

What recommendations would you give to someone considering this product?

Adobe Marketo Engage makes it easy to do all the thinking ahead of time so that our marketing campaign's launch and workflows go smoothly. It's easy enough for any skill level to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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