Lead Management
Top Zoho CRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. Identify trends, spot opportunities, increase efficiency, and reduce costs with the right answers. Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer relationships, with features like an inbuilt AI sales assistant, sales pipeline management, marketing automation, analytics, and more.

8.8

Composite
Score

+90

Emotional
Footprint

158

Reviews

Best Alternatives and Competitors to Zoho CRM

Compare how Zoho CRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Pipedrive

Pipedrive

9.0

Composite
Score

+95

Emotional
Footprint

126

Reviews

Reviews Say

Compared to Zoho CRM, Pipedrive is:

More Respectful

More Inspiring

More Caring

More Efficient

Better at Integrating

More Innovative

HubSpot

HubSpot Sales Hub

8.9

Composite
Score

+91

Emotional
Footprint

189

Reviews

Reviews Say

Compared to Zoho CRM, HubSpot Sales Hub is:

More Respectful

More Inspiring

Easier to Use

Better at Training

Better at Integrating

Less Transparent

Salesforce.com Inc

Agentforce Sales

8.9

Composite
Score

+91

Emotional
Footprint

230

Reviews

Reviews Say

Compared to Zoho CRM, Agentforce Sales is:

More Innovative

More Respectful

More Inspiring

Better at Integrating

Better at Training

More Caring

monday.com

monday.com

8.8

Composite
Score

+92

Emotional
Footprint

91

Reviews

Reviews Say

Compared to Zoho CRM, monday.com is:

More Transparent

More Inspiring

More Innovative

More Efficient

More Respectful

Worse at Support

Zendesk

Zendesk Sell

8.5

Composite
Score

+100

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Zoho CRM, Zendesk Sell is:

More Inspiring

More Innovative

More Respectful

Easier to Customize

More Efficient

Easier to Use

Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.3

Composite
Score

+91

Emotional
Footprint

43

Reviews

Reviews Say

Compared to Zoho CRM, Microsoft Dynamics 365 Sales Enterprise is:

More Transparent

More Innovative

More Efficient

More Inspiring

Harder to Use

Harder to Customize

Copper

Copper

8.1

Composite
Score

+91

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Zoho CRM, Copper is:

Better at Integrating

More Respectful

More Inspiring

Easier to Implement

Easier to Use

Less Reliable

Adobe Systems

Adobe Marketo Engage

8.1

Composite
Score

+92

Emotional
Footprint

26

Reviews

Reviews Say

Compared to Zoho CRM, Adobe Marketo Engage is:

More Respectful

More Inspiring

Better at Integrating

More Innovative

Harder to Use

Worse at Support

Keap

Keap

8.1

Composite
Score

+90

Emotional
Footprint

26

Reviews

Reviews Say

Compared to Zoho CRM, Keap is:

More Innovative

More Caring

More Inspiring

More Reliable

Less Efficient

Harder to Customize

Salesforce.com Inc

Salesforce Sales Cloud Professional

8.0

Composite
Score

+90

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Zoho CRM, Salesforce Sales Cloud Professional is:

More Inspiring

More Innovative

More Respectful

Less Efficient

Harder to Use

Worse at Support

Salesforce.com Inc

Salesforce Pardot

8.0

Composite
Score

+89

Emotional
Footprint

45

Reviews

Reviews Say

Compared to Zoho CRM, Salesforce Pardot is:

More Caring

More Respectful

Less Inspiring

Less Innovative

Harder to Customize

Harder to Implement

Freshworks Inc.

Freshsales

7.9

Composite
Score

+96

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Zoho CRM, Freshsales is:

More Inspiring

Easier to Implement

More Innovative

More Respectful

More Efficient

Better at Integrating

Microsoft Corporation

Microsoft Dynamics 365 Sales Professional

7.8

Composite
Score

+91

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Zoho CRM, Microsoft Dynamics 365 Sales Professional is:

More Respectful

More Transparent

More Inspiring

Worse at Support

Worse at Training

Less Innovative

LeanData

LeanData

7.8

Composite
Score

+91

Emotional
Footprint

29

Reviews

Reviews Say

Compared to Zoho CRM, LeanData is:

More Innovative

More Respectful

Better at Support

More Caring

Easier to Customize

Less Transparent

Act-On Software

Act-On

7.7

Composite
Score

+93

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Zoho CRM, Act-On is:

More Innovative

More Respectful

Easier to Use

More Inspiring

Less Reliable

Worse at Support

Sage

Sage CRM

7.7

Composite
Score

+94

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Zoho CRM, Sage CRM is:

More Inspiring

More Innovative

More Caring

More Respectful

More Efficient

Less Reliable

CloudTask

CloudTask

7.2

Composite
Score

+80

Emotional
Footprint

19

Reviews

Reviews Say

Compared to Zoho CRM, CloudTask is:

Less Efficient

Less Caring

Less Transparent

Worse at Support

Harder to Implement

Harder to Customize

LeadSquared Inc

LeadSquared

7.2

Composite
Score

+84

Emotional
Footprint

29

Reviews

Reviews Say

Compared to Zoho CRM, LeadSquared is:

Less Transparent

Harder to Customize

Less Innovative

Harder to Implement

Harder to Use

Less Caring

Most Popular Zoho CRM Comparisons