What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
98 Plan to Renew
72 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+65 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Fair
Cons
- Under Delivered
- Wastes Time
- Vendor's Interest First
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Time Capture Physical
Rate Policies
Time Capture Virtual
Attendance Management and Policies
Shift Management
Workforce Scheduling
Labor Costing and Splitting
Workforce Dashboards and Reporting
Absence Management
Staffing
Workforce Planning and Forecasting
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Also Featured in...
Payroll
Score 8.5
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Human Capital Management - Enterprise
Score 8.4
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Talent Management
Score 7.7
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Benefits Administration
Score 7.3
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UKG Pro Reviews
Alisa N.
- Role: Industry Specific Role
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Sep 2023
Love all the different capabilities.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
All of the different modules that are available, and their integration with each other.
What is your favorite aspect of this product?
Learning/Recruiting/Onboarding
What do you dislike most about this product?
Issues with pay and PTOs being incorrect
What recommendations would you give to someone considering this product?
Implementation is a huge commitment. There are issues with stat pay, different rates of pay and PTO calculation. Take a look at all of the modules. There are some really good ones.
Pros
- Trustworthy
- Respectful
- Fair
- Helps Innovate
Cons
- Less Productive
- Less Efficient Service
- Under Delivered
Wendy D.
- Role: Operations
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Some features are spot on and are great to use.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Ability to tailor the system to our company specifics
What is your favorite aspect of this product?
Taxes are spot on
What do you dislike most about this product?
Integration between Pro and Workforce Management is not great
What recommendations would you give to someone considering this product?
Do you research well
Pros
- Respectful
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Less Productive
- Security Frustrates
- Role: Human Resources
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Sep 2023
So easy to use and functional to use
Likeliness to Recommend
Pros
- Caring
- Respectful
- Helps Innovate
- Continually Improving Product