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UKG (Ultimate Kronos Group)

UKG Pro

7.6 / 10

What is UKG Pro?

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

3% Negative
4% Neutral
93% Positive

Pros

  • Respectful
  • Trustworthy
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 77

Onboarding Offboarding

79

Talent Acquisition

78

Collaboration

77

Performance Management

76

Career Pathing

76

Learning and Development

75

Succession Planning

75

Wellness

74

Rewards Recognition

73

Compensation Management

72

Employee Engagement

72

Vendor Capability Ratings

Average 79

Ease of IT Administration

93

Breadth of Features

90

Availability and Quality of Training

88

Business Value Created

86

Product Strategy and Rate of Improvement

79

Ease of Data Integration

75

Vendor Support

75

Ease of Implementation

74

Ease of Customization

72

Quality of Features

72

Usability and Intuitiveness

70

UKG Pro Reviews

Natalie N.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Still a great investment for a leading software

Likeliness to Recommend

8 / 10

What differentiates UKG Pro from other similar products?

Customer service and the ability to do many of the set up/admin tasks yourself instead of waiting on the software company.

What is your favorite aspect of this product?

user friendly and fairly easy to administer within HR and without IT support.

What do you dislike most about this product?

The compensation management module needs revamped to allow for complex bonus calculations.

What recommendations would you give to someone considering this product?

Be clear on expectations with vendor on what you want and need. Ask for the help and time you need to be successful.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation
  • Caring

Tеrеncе L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Does the job but just not the prettiest!

Likeliness to Recommend

6 / 10

What differentiates UKG Pro from other similar products?

good and data points are easy to access

What is your favorite aspect of this product?

has good data points for end users

What do you dislike most about this product?

UI looks out of date

What recommendations would you give to someone considering this product?

its good. just doesnt look brand new

Pros

  • Continually Improving Product
  • Helps Innovate
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Fair
  • Under Delivered
  • Charges for Enhancements

Alexa P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

"Optimize your HR processes with UKG Pro"

Likeliness to Recommend

9 / 10

What differentiates UKG Pro from other similar products?

UKG Pro is a one-stop HR solution packed with great tools to improve workforce management, including: data analysis, salary management, talent management, benefits administration, recruiting and much more. These tools are unique compared to other HR software in that they offer a comprehensive HR management solution, allowing you to manage your HR needs from one place. In addition, UKG Pro also offers unique features like employee satisfaction tracking, recruitment and selection management.

What is your favorite aspect of this product?

What motivates me the most about UKG Pro is its ability to simplify the HR management process. The software centralizes all key HR functions in one place, allowing us to easily access information and get things done faster and more efficiently. I also like its extensive list of functions. Its intuitive user interface is easy to use.

What do you dislike most about this product?

Tech support isn't always reliable, can be slow to respond, and doesn't always offer the help you need. Additionally, the cost may be prohibitive for some users.

What recommendations would you give to someone considering this product?

I am a Recruitment Consultant and I recommend using and implementing UKG Pro to improve the efficiency of recruitment processes, ease the candidate selection process and reduce costs associated with recruitment. The software offers a variety of tools to help better manage your recruiting processes in a more efficient manner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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