UKG Pro Logo
UKG Pro Logo
UKG (Ultimate Kronos Group)

UKG Pro

7.2 / 10

What is UKG Pro?

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

83 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

12% Negative
5% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Security Protects
  • Reliable

Cons

  • Commodity Features
  • Under Delivered

Feature Ratings

Average 75

Regulatory Compliance

79

Payroll Integration

78

Benefits Administration

76

Self Service Portal

76

User and Enrollment Management

74

Contributions and Payment Tracking

74

Archiving and Reporting

73

Provider Management

72

Vendor Capability Ratings

Average 71

Ease of IT Administration

87

Business Value Created

75

Breadth of Features

71

Availability and Quality of Training

70

Vendor Support

70

Ease of Customization

68

Ease of Implementation

64

Quality of Features

63

Ease of Data Integration

61

Usability and Intuitiveness

61

Product Strategy and Rate of Improvement

53

UKG Pro Reviews

Aakash A.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Superb to know

Likeliness to Recommend

10 / 10

What differentiates UKG Pro from other similar products?

Better uses

What is your favorite aspect of this product?

Services and productivity

What do you dislike most about this product?

Requirment to be implemented

What recommendations would you give to someone considering this product?

Can be if they want

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Andrea S.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

So far so good

Likeliness to Recommend

8 / 10

What differentiates UKG Pro from other similar products?

Lots of features

What is your favorite aspect of this product?

Integrations

What do you dislike most about this product?

not as self intuitive as others I've used. Reports are trickier

What recommendations would you give to someone considering this product?

good product, lots of features, takes training

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Scott D. M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

UKG Pro Features Empower Employees w.Self-Service

Likeliness to Recommend

8 / 10

What differentiates UKG Pro from other similar products?

UKG Pro offers a one-stop shop for benefits administration and payroll needs.

What is your favorite aspect of this product?

I like that I can adjust Payroll settings without having to go through HR department.

What do you dislike most about this product?

The UKG user interface could be more polished and looks a bit outdated.

What recommendations would you give to someone considering this product?

UKG Pro users should know that the log-in page does not work with certain web browsers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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