What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
1
Since last award
90 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Fair
- Security Protects
- Reliable
Cons
- Commodity Features
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Regulatory Compliance
Payroll Integration
Benefits Administration
Self Service Portal
User and Enrollment Management
Contributions and Payment Tracking
Archiving and Reporting
Provider Management
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of Customization
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Also Featured in...
Payroll
Score 8.5
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Human Capital Management - Enterprise
Score 8.4
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Talent Management
Score 7.6
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Workforce Management - Enterprise
Score 7.6
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UKG Pro Reviews
Aakash A.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Superb to know
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Better uses
What is your favorite aspect of this product?
Services and productivity
What do you dislike most about this product?
Requirment to be implemented
What recommendations would you give to someone considering this product?
Can be if they want
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Andrea S.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2023
So far so good
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Lots of features
What is your favorite aspect of this product?
Integrations
What do you dislike most about this product?
not as self intuitive as others I've used. Reports are trickier
What recommendations would you give to someone considering this product?
good product, lots of features, takes training
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Scott D. M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
UKG Pro Features Empower Employees w.Self-Service
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro offers a one-stop shop for benefits administration and payroll needs.
What is your favorite aspect of this product?
I like that I can adjust Payroll settings without having to go through HR department.
What do you dislike most about this product?
The UKG user interface could be more polished and looks a bit outdated.
What recommendations would you give to someone considering this product?
UKG Pro users should know that the log-in page does not work with certain web browsers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing