What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Direct Deposit
Benefits Calculation
Self Service Portal
HR Systems Interface
Compensation Management
Taxation Deduction
Tax Form Preparation
Time and Attendance
Retirement Plan Tracking
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of Implementation
Vendor Support
Ease of Customization
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Also Featured in...
Human Capital Management - Enterprise
Score 8.4
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Talent Management
Score 7.7
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Workforce Management - Enterprise
Score 7.6
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Benefits Administration
Score 7.2
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UKG Pro Reviews
Aryan M.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Good product, lack of transparent pricing
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Solution support
What is your favorite aspect of this product?
Architecture
What do you dislike most about this product?
No free trial
What recommendations would you give to someone considering this product?
Will hive 7 out of 10 points and definitely recommend to use once
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Caring
Cons
- Vendor's Interest First
- Charges for Enhancements
- Slower Product Innovation
Aakash A.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Superb to know
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Better uses
What is your favorite aspect of this product?
Services and productivity
What do you dislike most about this product?
Requirment to be implemented
What recommendations would you give to someone considering this product?
Can be if they want
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Teresa T.
- Role: Human Resources
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Feb 2024
Easy to use, limited capability given the cost
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
One HRIS solution
What is your favorite aspect of this product?
Ability to self serve
What do you dislike most about this product?
Limited features/capabilities in OOTB
What recommendations would you give to someone considering this product?
Need to clearly understand and define business requirements
Pros
- Respectful
- Caring
- Acts with Integrity
- Helps Innovate
Cons
- Wastes Time