
UKG Pro
What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
96 Plan to Renew
Down
1
Since last award
81 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
Feature Ratings
Direct Deposit
Benefits Calculation
Self Service Portal
HR Systems Interface
Compensation Management
Tax Form Preparation
Taxation Deduction
Vacation and Leave Tracking
Time and Attendance
Accounting Systems Interface
Retirement Plan Tracking
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Human Capital Management - Enterprise
Score 8.5
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Talent Management
Score 7.6
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Workforce Management - Enterprise
Score 7.6
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Benefits Administration
Score 7.1
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UKG Pro Reviews

Laura S.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
Difficult product to integrate as per business
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It can run payroll for Canadian and US entity on the same platform
What is your favorite aspect of this product?
The training resources availanle
What do you dislike most about this product?
It doesnt easily allow cutomization of features
What recommendations would you give to someone considering this product?
A feasibility study needs to be done before purchasing the product
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Zhanna O.
- Role: Human Resources
- Industry: Electronics
- Involvement: End User of Application
Submitted Oct 2023
Great product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Very reliable and solid configuration of taxation rules, reporting and analysing tools
What is your favorite aspect of this product?
Very easy to set up Earning and Deduction codes, as well as all related taxaation rules based on Federal and provincial requirements
What do you dislike most about this product?
Time and attendence need to be improved
What recommendations would you give to someone considering this product?
Very good product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emelinda D.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
A Valuable Payroll Product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It helps its users to the maximum by proving easy payroll deals without any confusion. Its filters are also supporting its recruitment purpose. Its timesheet is also easy to understand. Its price and customer services are one of the most attractive features to people. It provides great learning and free service.
What is your favorite aspect of this product?
It gives an approach to the account of my employee regarding me. And assure the validity of my company’s record. It works pretty well in tracing the PTO, along with providing all choices in a single database. It is also helpful in defining benefits annually. I love using this platform for a long time.
What do you dislike most about this product?
There is nothing too much to dislike about this app as it is feature-rich software in all ways. It is perfectly meeting all the demands I desire for my corporation. It gives me all-time access to the community having rich resources items. In case of facing any type of issue, the guiding portal is always available to help.
What recommendations would you give to someone considering this product?
I would confidently recommend it as good functioning software. It is easy-to-understand software for payroll purposes. The reporting system is amazing. Although I am not an expert in this field but always find it pretty easy to work on. In the case of quick responses, they are very active.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Caring