What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Direct Deposit
Benefits Calculation
Self Service Portal
HR Systems Interface
Compensation Management
Taxation Deduction
Tax Form Preparation
Time and Attendance
Retirement Plan Tracking
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Also Featured in...
Human Capital Management - Enterprise
Score 8.4
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Talent Management
Score 7.7
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Workforce Management - Enterprise
Score 7.6
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Benefits Administration
Score 7.3
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UKG Pro Reviews
Paul M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
A User-Friendly Platform.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It permits us to streamline many things that were earlier performed manually. All the pay-related issues are now managed via it. it also provides an online tracking system PTO., where managers can approve requests being submitted by employees for any of them. It also offers brilliant abilities regarding report making.
What is your favorite aspect of this product?
It gives a long period for people to operate there and even develops the bond of family like with them. They are very quick in responding the queries and are always available for feedback. The tools available on this platform are user-friendly. It offers the user so much to play with these tools. It keeps updating its software which is pretty good for the users.
What do you dislike most about this product?
The only thing I find sometimes clingy is the lack of a direct approach to the Payment Services Team. Sometimes, when I am in dire need to have of help from the Payment Services Team, I have to wait until they reach me and it sometimes takes several days. This thing needs some attention. Otherwise, a good platform to work.
What recommendations would you give to someone considering this product?
It doesn’t require its users to have expertise in this. The working of its tool is perfect. One can even write a report by having a lot of information. It also facilitates a mobile app to save time and for efficient and quick working.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Scott D. M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
UKG Pro Features Empower Employees w.Self-Service
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro offers a one-stop shop for benefits administration and payroll needs.
What is your favorite aspect of this product?
I like that I can adjust Payroll settings without having to go through HR department.
What do you dislike most about this product?
The UKG user interface could be more polished and looks a bit outdated.
What recommendations would you give to someone considering this product?
UKG Pro users should know that the log-in page does not work with certain web browsers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emelinda D.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
A Valuable Payroll Product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It helps its users to the maximum by proving easy payroll deals without any confusion. Its filters are also supporting its recruitment purpose. Its timesheet is also easy to understand. Its price and customer services are one of the most attractive features to people. It provides great learning and free service.
What is your favorite aspect of this product?
It gives an approach to the account of my employee regarding me. And assure the validity of my company’s record. It works pretty well in tracing the PTO, along with providing all choices in a single database. It is also helpful in defining benefits annually. I love using this platform for a long time.
What do you dislike most about this product?
There is nothing too much to dislike about this app as it is feature-rich software in all ways. It is perfectly meeting all the demands I desire for my corporation. It gives me all-time access to the community having rich resources items. In case of facing any type of issue, the guiding portal is always available to help.
What recommendations would you give to someone considering this product?
I would confidently recommend it as good functioning software. It is easy-to-understand software for payroll purposes. The reporting system is amazing. Although I am not an expert in this field but always find it pretty easy to work on. In the case of quick responses, they are very active.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Caring