In Partnership With SelectHub
Software Claimed
What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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In Partnership With SelectHub
UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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88 Likeliness to Recommend
7
Since last award
98 Plan to Renew
77 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture Physical
Time Capture Virtual
Workforce Scheduling
Attendance Management and Policies
Rate Policies
Absence Management
Shift Management
Workforce Dashboards and Reporting
Labor Costing and Splitting
Staffing
Workforce Planning and Forecasting
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Ease of Implementation
Vendor Support
Also Featured in...
Human Capital Management - Enterprise
Score 8.5
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Payroll
Score 8.2
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Talent Management
Score 7.8
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Benefits Administration
Score 7.5
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UKG Pro Reviews
Andrew B.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2024
Amazing Product! Easy to use and manage
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The easy integration with other systems. The data and reporting capabilities and housing of documents.
What is your favorite aspect of this product?
The BI Reporting ands customization capabilities. With our company, its nice to run different reports for all the different licenses, audits and grants.
What do you dislike most about this product?
The updates can slow the system down a bit for a day or 2 after.
What recommendations would you give to someone considering this product?
Try it out, the more you do in the system the more you will grow to love it. I highly recommend looking at the different reports that you can run and try customizing them to your full needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abish H.
- Role: Consultant
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Good Product for Scheduling and Time Keeping
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Best Scheduling Software
What is your favorite aspect of this product?
Cloud Based UI
What do you dislike most about this product?
Accessibility
What recommendations would you give to someone considering this product?
Get the requirements straight at first
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Continually Improving Product
Cons
- Less Generous
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Lora G.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Product is user friendly
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG is the only payroll product I have used. I have found it very user friendly however I do wish there were more face to face/ono on one trainings
What is your favorite aspect of this product?
All the reporting aspects available
What do you dislike most about this product?
The Auto Pay for salary
What recommendations would you give to someone considering this product?
Have Managers from all areas involved in the implementation
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Cons
- Less Efficient Service
- Less Respectful
Please tell us why you think this review should be flagged.
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