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What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
98 Plan to Renew
73 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+67 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Fair
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture Physical
Time Capture Virtual
Rate Policies
Attendance Management and Policies
Shift Management
Workforce Scheduling
Labor Costing and Splitting
Workforce Dashboards and Reporting
Absence Management
Staffing
Workforce Planning and Forecasting
Vendor Capability Ratings
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Also Featured in...
Human Capital Management - Enterprise
Score 8.4
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Payroll
Score 8.3
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Talent Management
Score 7.7
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Benefits Administration
Score 7.3
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UKG Pro Reviews
![](https://cdn.softwarereviews.com/production/profile_image/1874082/original/1874082.jpg?1721158015)
Rachel R.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jul 2024
Great Improvements from WFC
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Amazing user interfaces
What is your favorite aspect of this product?
Device Agnostic features make it so easy for frontline users!
What do you dislike most about this product?
Difficulty with our generators instability at times.
What recommendations would you give to someone considering this product?
Come with an OPEN MIND.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2024
Easy to use
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
![](https://cdn.softwarereviews.com/production/profile_image/2197513/original/2197513.jpg?1719263647)
Jessica B.
- Role: Human Resources
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Easy to use and great features!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Great customer service, a community that users can access to speak with others using the product to get ideas to help improve processes, and a system that helps make daily, monthly, and yearly tasks a lot easier to complete.
What is your favorite aspect of this product?
The time it saves on completing everyday HR tasks.
What do you dislike most about this product?
We wish that the Time system that we are using has more capabilities.
What recommendations would you give to someone considering this product?
Talk with others using the platform and ask questions. UKG usually has the solution to the needs of those looking for a new HRIS.
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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