What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Direct Deposit
Benefits Calculation
Self Service Portal
HR Systems Interface
Compensation Management
Taxation Deduction
Tax Form Preparation
Time and Attendance
Retirement Plan Tracking
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Also Featured in...
Human Capital Management - Enterprise
Score 8.4
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Talent Management
Score 7.7
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Workforce Management - Enterprise
Score 7.6
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Benefits Administration
Score 7.3
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UKG Pro Reviews
Laura S.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
Difficult product to integrate as per business
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It can run payroll for Canadian and US entity on the same platform
What is your favorite aspect of this product?
The training resources availanle
What do you dislike most about this product?
It doesnt easily allow cutomization of features
What recommendations would you give to someone considering this product?
A feasibility study needs to be done before purchasing the product
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Zhanna O.
- Role: Human Resources
- Industry: Electronics
- Involvement: End User of Application
Submitted Oct 2023
Great product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Very reliable and solid configuration of taxation rules, reporting and analysing tools
What is your favorite aspect of this product?
Very easy to set up Earning and Deduction codes, as well as all related taxaation rules based on Federal and provincial requirements
What do you dislike most about this product?
Time and attendence need to be improved
What recommendations would you give to someone considering this product?
Very good product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jason C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Increase work performance with UKG Pro.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Costs, ease of use, high level support, security, automation, optimization of internal processes and customization to meet specific needs.
What is your favorite aspect of this product?
The speed with which it can be used and implemented, compatibility to share information between systems, plugins and specialized technical support.
What do you dislike most about this product?
It is tedious to sync with other additional software.
What recommendations would you give to someone considering this product?
Workflows, intuitive layout, and even the way data is presented are significantly simplified.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product