What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Fair
- Trustworthy
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Onboarding Offboarding
Talent Acquisition
Performance Management
Collaboration
Learning and Development
Wellness
Succession Planning
Career Pathing
Employee Engagement
Rewards Recognition
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Implementation
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Customization
Also Featured in...
Payroll
Score 8.5
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Human Capital Management - Enterprise
Score 8.4
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Workforce Management - Enterprise
Score 7.6
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Benefits Administration
Score 7.3
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UKG Pro Reviews
Akash G.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2024
It's simply an outstanding product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Easy to use and business friendly
What is your favorite aspect of this product?
Talent acquisition and payroll management
What do you dislike most about this product?
Everything is fine
What recommendations would you give to someone considering this product?
It's a fantastic product if you want your business to grow faster and increase productivity
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Heidi M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Easy to use. I reccomend
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
ease of use
What is your favorite aspect of this product?
easy of use is my fav aspect
What do you dislike most about this product?
nothing i dont dislike
What recommendations would you give to someone considering this product?
give it a try
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Natalie N.
- Role: Human Resources
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Still a great investment for a leading software
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Customer service and the ability to do many of the set up/admin tasks yourself instead of waiting on the software company.
What is your favorite aspect of this product?
user friendly and fairly easy to administer within HR and without IT support.
What do you dislike most about this product?
The compensation management module needs revamped to allow for complex bonus calculations.
What recommendations would you give to someone considering this product?
Be clear on expectations with vendor on what you want and need. Ask for the help and time you need to be successful.
Pros
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
- Caring