![](https://softwarereviews.s3.amazonaws.com/production/favicons/offerings/1082/original/ezgif.com-gif-maker_(12).png)
What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Reliable
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
![](https://cdn.softwarereviews.com/production/profile_image/2047920/original/2047920.jpg?1683423885)
Agustina C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted May 2023
Optimized Sales Administration System
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
With the differences, this system resolves to automate the workflow and integrate with another program such as Google Drive, Slack and Zapier, however this system also has a simple interface to use that allows sales sets to govern the information of the buyer. , track the transactions and produce reports.
What is your favorite aspect of this product?
Which I love until now is that it gives the virtue of an enormously customizable sales portfolio that can be adapted to adjust even to the most complicated sales processes. It also allows you to produce sales reports, these reports have the possibility of producing in functionality of sales, performance, equipment performance, etc.
What do you dislike most about this product?
Despite being an outstanding CRM system, Pipedrive sales lack several advanced properties that have the possibility of discovering in other CRM.
What recommendations would you give to someone considering this product?
It is a simple CRM system to use and customizable that gives a sequence of properties so that its sales process is less difficult.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2023
Good software basic neads
Likeliness to Recommend
Pros
- Caring
- Respectful
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
![](https://cdn.softwarereviews.com/production/profile_image/2043307/original/2043307.jpg?1686869966)
Mauricio L.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
The aspects and characteristics that I like.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
I am lucky to have the help of Pipedrive to have a better administration and order in each of the projects and sales of the company, since the capabilities of this program are many and it adapts perfectly to the development of work and management of clients and coordinate with them each one of the steps and processes that will materialize the sales and relations inside or outside the web, with the help of this program you can see simplified the management of clientele on the web in a very short time, since This program takes possession of resources with my email to notify and that it is a single tray of information that enters.
What is your favorite aspect of this product?
The aspects and characteristics that I like about Pipedrive are machismo, since this is one of the best programs that I use in my job to manage all the processes that complement having a safe and efficient sale, it is worth saying that we have had a very good reception in our market and with each of the clients for the good and professional sales processes and interactions that we have been able to offer since we worked hand in hand with Pipedrive, thanks to the great design of this program that presents us with a very easy to use interface, each of the company's employees can work with the program and manage each of the clients.
What do you dislike most about this product?
One of the problems that we have had with this program within the company has been having to pay the high price that this program asks of us, since the truth, analyzing each of the functions of the program and other similar software on the Pipedrive market, is one of the most expensive that exists, in addition to the fact that the program has several options that can only be used if an additional payment is paid, this is something that bothers us about the program.
What recommendations would you give to someone considering this product?
I like to recommend Pipedrive to colleagues who work daily with contact and preserving relationships that are born in the cloud, since this program has a myriad of options at hand to handle it professionally and give you the confidence in each step. To make sales or seal some kind of business relationship, this program is very complete and is worth having in any type of company that manifests itself in the cloud.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing