Paycom
7.8 /10

What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


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Awards & Recognition

Paycom won the following awards in the Human Capital Management - Enterprise category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

83 Likeliness to Recommend

91 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

10% Negative
8% Neutral
82% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Reliable
  • Friendly Negotiation

Feature Ratings

Average 80

Workforce Planning

83

Benefits Administration

81

Employee Record

81

Payroll Administration

80

Talent Management

80

Time and Attendance

80

Position Management

79

Learning and Development

79

Talent Acquisition

79

Compensation Management

77

Performance Management

77

Vendor Capability Ratings

Average 80

Breadth of Features

84

Business Value Created

83

Quality of Features

82

Ease of IT Administration

82

Ease of Implementation

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Usability and Intuitiveness

77

Ease of Customization

75

Vendor Support

75

Paycom Reviews

Justin G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

It saved our HR team payroll time

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Our organization has recently made the switch to Paycom from a previous payroll provider. The implementation staff was fantastic to work with. They paid close attention and were quick to respond. At every time we needed them, they were available to answer our questions and address our issues.

What is your favorite aspect of this product?

The new Paycom representative we were assigned is less helpful than the previous one. So far, this is the only problem we've seen with Paycom. We'd appreciate it if our newly allocated rep were more communicative.

What do you dislike most about this product?

There is a need to increase responsiveness and slow down the implementation process.

What recommendations would you give to someone considering this product?

Paycom excels at providing a centralized location for employees to view their various personal records. It's simple to use, both for employees and administrators. Following up effectively is one area where they can improve.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Saves Time

Timothy H.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Paycom helped us pay and track our staff

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Our company culture has been transformed by centralizing all HR and policy information in one place. As soon as we can confirm that all employees have access to the policy material, we can have them sign off on having read it.

What is your favorite aspect of this product?

Employees might be swiftly located or filtered for their specific manager's or department's needs using the comprehensive search feature. The capability of editing many files at once in a batch was likewise simple to implement. While we were allowed to change providers, we used Paycom to pay our staff and keep track of their numbers reasonably well.

What do you dislike most about this product?

Because of the epidemic, we have had trouble summoning assistance for some of the unused modules we continue to pay for. We are pleased with the modules we are now utilizing and expect to receive the funding required to deploy the remaining modules in the not-too-distant future.

What recommendations would you give to someone considering this product?

Management of compensation. We have modules that aren't being utilized to their full potential, yet we're still being charged for them. Inconveniently, we have had a hard time locating a technician to come out and install it.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Diana M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Has client interest at hand

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Human resource features in the tool is what makes the tool more effective efficient and thus shine against its rival. One of the best features are the talent management, payroll and time and workforce management. You are able to know how your staffs are performing and how they are reporting to work each and everyday. It also has a database that helps to record and store staffs data. When hiring the tool has a feature that allows you to background check the staff for any negative listing.

What is your favorite aspect of this product?

The ease of use and how the dashboard is intuitive. The feature that allows you to conduct background check for negative listing which ensures that you will not hire a negative listed people.

What do you dislike most about this product?

Let me say for the time i have used the tool, no bad or negativity so far

What recommendations would you give to someone considering this product?

Human resource and payroll management should no longer be a hustle. Its worth the cost

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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