What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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83 Likeliness to Recommend
91 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Continually Improving Product
- Respectful
- Reliable
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Workforce Planning
Benefits Administration
Employee Record
Payroll Administration
Talent Management
Time and Attendance
Position Management
Learning and Development
Talent Acquisition
Compensation Management
Performance Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Vendor Support
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Paycom Reviews
Justin G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2023
It saved our HR team payroll time
Likeliness to Recommend
What differentiates Paycom from other similar products?
Our organization has recently made the switch to Paycom from a previous payroll provider. The implementation staff was fantastic to work with. They paid close attention and were quick to respond. At every time we needed them, they were available to answer our questions and address our issues.
What is your favorite aspect of this product?
The new Paycom representative we were assigned is less helpful than the previous one. So far, this is the only problem we've seen with Paycom. We'd appreciate it if our newly allocated rep were more communicative.
What do you dislike most about this product?
There is a need to increase responsiveness and slow down the implementation process.
What recommendations would you give to someone considering this product?
Paycom excels at providing a centralized location for employees to view their various personal records. It's simple to use, both for employees and administrators. Following up effectively is one area where they can improve.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
Timothy H.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2023
Paycom helped us pay and track our staff
Likeliness to Recommend
What differentiates Paycom from other similar products?
Our company culture has been transformed by centralizing all HR and policy information in one place. As soon as we can confirm that all employees have access to the policy material, we can have them sign off on having read it.
What is your favorite aspect of this product?
Employees might be swiftly located or filtered for their specific manager's or department's needs using the comprehensive search feature. The capability of editing many files at once in a batch was likewise simple to implement. While we were allowed to change providers, we used Paycom to pay our staff and keep track of their numbers reasonably well.
What do you dislike most about this product?
Because of the epidemic, we have had trouble summoning assistance for some of the unused modules we continue to pay for. We are pleased with the modules we are now utilizing and expect to receive the funding required to deploy the remaining modules in the not-too-distant future.
What recommendations would you give to someone considering this product?
Management of compensation. We have modules that aren't being utilized to their full potential, yet we're still being charged for them. Inconveniently, we have had a hard time locating a technician to come out and install it.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Diana M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Has client interest at hand
Likeliness to Recommend
What differentiates Paycom from other similar products?
Human resource features in the tool is what makes the tool more effective efficient and thus shine against its rival. One of the best features are the talent management, payroll and time and workforce management. You are able to know how your staffs are performing and how they are reporting to work each and everyday. It also has a database that helps to record and store staffs data. When hiring the tool has a feature that allows you to background check the staff for any negative listing.
What is your favorite aspect of this product?
The ease of use and how the dashboard is intuitive. The feature that allows you to conduct background check for negative listing which ensures that you will not hire a negative listed people.
What do you dislike most about this product?
Let me say for the time i have used the tool, no bad or negativity so far
What recommendations would you give to someone considering this product?
Human resource and payroll management should no longer be a hustle. Its worth the cost
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing