What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Enables Productivity
- Saves Time
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Collateral Management
Application Integration
Collaboration
Next-Best-Action Recommendations
Lead Generation and Funnel Management
Content Analytics and Scoring
Onboarding and Training
Multi Device Capability
Intelligent Search
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
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Outreach Reviews
Curtis F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Great interface and features
Likeliness to Recommend
What differentiates Outreach from other similar products?
It is able to combine a large number of features and an easy-to-use interface better
What is your favorite aspect of this product?
The speed at which it lets me work
What do you dislike most about this product?
Sometimes the task window sizing can be a bit strange and must be manually readjusted
What recommendations would you give to someone considering this product?
That they organise the user page to fit their liking
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Emily W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Really great product with loads of features
Likeliness to Recommend
What differentiates Outreach from other similar products?
A lot more in depth and its easier to go through tasks quicker
What is your favorite aspect of this product?
Filters on search bar are great and have many options
What do you dislike most about this product?
The fact that you can't receive calls
What recommendations would you give to someone considering this product?
It is the best on the market
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mike Y.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Grat product but requires proper enablement
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach is the industry leader which separates itself from others
What is your favorite aspect of this product?
The ability to get very customized
What do you dislike most about this product?
It can take a decent amount of hand-holding for reps to feel comfortable using it
What recommendations would you give to someone considering this product?
Make sure you have a proper enablement plan built out
Pros
- Respectful
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Less Generous
- Under Delivered