What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Enables Productivity
- Saves Time
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Collateral Management
Application Integration
Collaboration
Next-Best-Action Recommendations
Lead Generation and Funnel Management
Content Analytics and Scoring
Onboarding and Training
Multi Device Capability
Intelligent Search
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
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Outreach Reviews
Francois B.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
too complicated tool
Likeliness to Recommend
What differentiates Outreach from other similar products?
the complexity of its usage
What is your favorite aspect of this product?
so much can be done !
What do you dislike most about this product?
too complex
What recommendations would you give to someone considering this product?
work on the UX/UI to make it simpler
Pros
- Inspires Innovation
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Slower Product Innovation
- Leverages Incumbent Status
- Security Frustrates
Kaitlyn G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Outreach, Outlast, Outplay!
Likeliness to Recommend
What differentiates Outreach from other similar products?
Being able to track prospect engagement while also monitoring your team/peers activity.
What is your favorite aspect of this product?
I love the organization of priority of my tasks, and being able to sequence prospects in customized email sequences or adding in custom templates/snippets. I also love being able to track how many times my emails have been opened and I treat those as warm leads.
What do you dislike most about this product?
Nothing. Seamlessly integrates with Salesforce, GMail, and Linkedin. Great product!
What recommendations would you give to someone considering this product?
Outreach is a must have for any tech/sales organization in today's world.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ashlee D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2023
Great campaign tool that integrates well!
Likeliness to Recommend
What differentiates Outreach from other similar products?
Multichannel Outreach: Outreach offers a multi-channel approach to outreach, allowing users to engage with prospects through various communication channels like email, phone calls, social media, and text messages. This multichannel capability provides a more holistic and personalized approach to sales outreach compared to competitors that may focus on a single channel. Outreach provides tools for creating and automating sales sequences. Users can design custom workflows that include a series of touchpoints and automate follow-ups based on prospect behavior. This helps sales teams stay organized and timely follow-ups
What is your favorite aspect of this product?
Integration Capabilities: Outreach integrates with a wide range of CRM (Customer Relationship Management) systems and other sales and marketing tools. This level of integration helps sales teams streamline their workflows and maintain a centralized database of customer information.
What do you dislike most about this product?
Nothing at this time
What recommendations would you give to someone considering this product?
Sales Engagement AI: Outreach incorporates artificial intelligence (AI) and machine learning to assist sales representatives in various ways, such as recommending the best time to send emails or suggesting personalized messaging based on historical data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing