Outreach Logo
Outreach Logo
Outreach Corporation

Outreach

8.5 / 10
Category
Outreach
8.5 / 10

What is Outreach?

Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.

Company Details


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Awards & Recognition

Outreach won the following awards in the Sales Engagement Platforms category

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Outreach Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Outreach.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Outreach?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

E-Mail Campaign Management

94

E-Mail Integration

88

Workflow Automation

88

Sales Analytics

87

CRM Integration

87

Call Management

87

Omnichannel Campaign Management

86

Pipeline Management

85

Dialer Integration

84

Next-Best-Action Recommendations

84

Internal Sales Collaboration

83

Vendor Capability Ratings

Average 81

Ease of IT Administration

94

Quality of Features

93

Breadth of Features

88

Ease of Customization

86

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Ease of Implementation

78

Business Value Created

77

Vendor Support

68

Usability and Intuitiveness

66

Outreach Reviews

Anal P.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Best in class ABM tool for prospecting

Likeliness to Recommend

10 / 10

What differentiates Outreach from other similar products?

The ease of use of outreach helps the team to get ramp up quickly. Also it's one of the clean tool with respect to connection with CRM like salesforce. Also helps to retrieve call data and also record the calls.

What is your favorite aspect of this product?

The calling and email sequence features are the best. They help our team do ABM prospecting and help us generate interest through cold activities.

What do you dislike most about this product?

The integrations with salesforce are not 100% true and needs manual intervention. Also incapabilities on API integration front which can be looked upon.

What recommendations would you give to someone considering this product?

Not much, just have clear flow of data from outreach to CRMs

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Respectful

Frank H.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Daily time-saver!

Likeliness to Recommend

10 / 10

What differentiates Outreach from other similar products?

The ease of use and sequence visibility helps out a ton! I used Salesloft before and it does not compare to Outreach!

What is your favorite aspect of this product?

The layout is the main reason I am able to keep my prospects engaged, and keep the sequence streamline.

What do you dislike most about this product?

This could just be me, but we are unable to connect my Zoom number into outreach. Any inbound calls come in through Zoom and interrupts while I'm on a call in outreach. Maybe it's a specific integration but it's inconvenient

What recommendations would you give to someone considering this product?

This product is an industry leader for a reason, I would highly recommend using outreach.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Henry F.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Excellent Sales Process Automation tool.

Likeliness to Recommend

8 / 10

What differentiates Outreach from other similar products?

This tool stands out from the competition thanks to its customizable features, outstanding user interface, and abundance of indispensable functionality.

What is your favorite aspect of this product?

One of my favorite things about Outreach is how simple and easy it is to use. Plus, their support team is fantastic, and they always respond quickly and efficiently to any problems that may arise. If your company engages in cold outreach, I highly recommend this platform as the best outbound tool I've used. Salespeople can pick it up quickly, and it comes with a ton of features you may disable or enable as you see fit. Daily users also love that they listen to customer feedback and implement it to make the platform even better.

What do you dislike most about this product?

About Outreach, I really can't think of anything bad to say. Their platform is top-notch, and they respond rapidly to customer concerns. You should be prepared to deal with technological challenges; nevertheless, their team diligently monitors these issues and keeps you informed of their progress in resolving them.

What recommendations would you give to someone considering this product?

The fact that it serves as an excellent email automation platform and excels at channel management with the use of its customizable task creation and prioritizing tools makes it an all-in-one solution for sales, which is why I highly suggest it.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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