
Outreach
What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Enables Productivity
- Respectful
- Saves Time
- Helps Innovate
Feature Ratings
Sales Collateral Management
Application Integration
Next-Best-Action Recommendations
Collaboration
Lead Generation and Funnel Management
Content Analytics and Scoring
Onboarding and Training
Multi Device Capability
Intelligent Search
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Outreach Reviews

Ashlee D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2023
Great campaign tool that integrates well!
Likeliness to Recommend
What differentiates Outreach from other similar products?
Multichannel Outreach: Outreach offers a multi-channel approach to outreach, allowing users to engage with prospects through various communication channels like email, phone calls, social media, and text messages. This multichannel capability provides a more holistic and personalized approach to sales outreach compared to competitors that may focus on a single channel. Outreach provides tools for creating and automating sales sequences. Users can design custom workflows that include a series of touchpoints and automate follow-ups based on prospect behavior. This helps sales teams stay organized and timely follow-ups
What is your favorite aspect of this product?
Integration Capabilities: Outreach integrates with a wide range of CRM (Customer Relationship Management) systems and other sales and marketing tools. This level of integration helps sales teams streamline their workflows and maintain a centralized database of customer information.
What do you dislike most about this product?
Nothing at this time
What recommendations would you give to someone considering this product?
Sales Engagement AI: Outreach incorporates artificial intelligence (AI) and machine learning to assist sales representatives in various ways, such as recommending the best time to send emails or suggesting personalized messaging based on historical data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Mike Y.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Grat product but requires proper enablement
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach is the industry leader which separates itself from others
What is your favorite aspect of this product?
The ability to get very customized
What do you dislike most about this product?
It can take a decent amount of hand-holding for reps to feel comfortable using it
What recommendations would you give to someone considering this product?
Make sure you have a proper enablement plan built out
Pros
- Respectful
- Continually Improving Product
- Enables Productivity
- Efficient Service
Cons
- Less Generous
- Under Delivered
Jacob M.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2023
Outreach is essential to the success of sales
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach's reporting and sequences rules differentiate it from every other product
What is your favorite aspect of this product?
The ability to integrate with so many of our other tools
What do you dislike most about this product?
The fact that I cannot collaborate with my team in order to create sequences
What recommendations would you give to someone considering this product?
Spend time just getting used to everything, and then watch your email replies double!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing