What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Enables Productivity
- Saves Time
- Includes Product Enhancements
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Collateral Management
Application Integration
Collaboration
Next-Best-Action Recommendations
Lead Generation and Funnel Management
Content Analytics and Scoring
Onboarding and Training
Multi Device Capability
Intelligent Search
Vendor Capability Ratings
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Quality of Features
Ease of Customization
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Outreach Reviews
Kyle B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Lots of great tools and fairly easy to use!
Likeliness to Recommend
What differentiates Outreach from other similar products?
Really powerful AI functionality. Great integration with other tools like salesforce, Gong, Optonal, VidYard, etc. Being alerted when people are hot leads after they click into your emails.
What is your favorite aspect of this product?
Calling from SalesForce with the chrome extenstion
What do you dislike most about this product?
Not having texting functionality and meeting reminders
What recommendations would you give to someone considering this product?
It's a solid tool! Takes some time to get used to, but worth the time!
Pros
- Unique Features
- Efficient Service
- Effective Service
- Reliable
Cons
- Less Generous
- Less Friendly Negotiation
Anal P.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2024
Best in class ABM tool for prospecting
Likeliness to Recommend
What differentiates Outreach from other similar products?
The ease of use of outreach helps the team to get ramp up quickly. Also it's one of the clean tool with respect to connection with CRM like salesforce. Also helps to retrieve call data and also record the calls.
What is your favorite aspect of this product?
The calling and email sequence features are the best. They help our team do ABM prospecting and help us generate interest through cold activities.
What do you dislike most about this product?
The integrations with salesforce are not 100% true and needs manual intervention. Also incapabilities on API integration front which can be looked upon.
What recommendations would you give to someone considering this product?
Not much, just have clear flow of data from outreach to CRMs
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Respectful
Francois B.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
too complicated tool
Likeliness to Recommend
What differentiates Outreach from other similar products?
the complexity of its usage
What is your favorite aspect of this product?
so much can be done !
What do you dislike most about this product?
too complex
What recommendations would you give to someone considering this product?
work on the UX/UI to make it simpler
Pros
- Inspires Innovation
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Slower Product Innovation
- Leverages Incumbent Status
- Security Frustrates