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Outreach Corporation

Outreach

8.3 / 10
Category

What is Outreach?

Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.

Company Details


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Awards & Recognition

Outreach won the following awards in the Sales Enablement category

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Outreach Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Outreach.

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Outreach?

3% Negative
3% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Helps Innovate

Feature Ratings

Average 84

Sales Collateral Management

88

Application Integration

86

Next-Best-Action Recommendations

84

Collaboration

83

Lead Generation and Funnel Management

82

Content Analytics and Scoring

81

Onboarding and Training

80

Multi Device Capability

76

Intelligent Search

70

Vendor Capability Ratings

Average 83

Ease of IT Administration

97

Business Value Created

94

Quality of Features

93

Usability and Intuitiveness

93

Breadth of Features

91

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

81

Vendor Support

81

Outreach Reviews

Ashlee D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great campaign tool that integrates well!

Likeliness to Recommend

10 / 10

What differentiates Outreach from other similar products?

Multichannel Outreach: Outreach offers a multi-channel approach to outreach, allowing users to engage with prospects through various communication channels like email, phone calls, social media, and text messages. This multichannel capability provides a more holistic and personalized approach to sales outreach compared to competitors that may focus on a single channel. Outreach provides tools for creating and automating sales sequences. Users can design custom workflows that include a series of touchpoints and automate follow-ups based on prospect behavior. This helps sales teams stay organized and timely follow-ups

What is your favorite aspect of this product?

Integration Capabilities: Outreach integrates with a wide range of CRM (Customer Relationship Management) systems and other sales and marketing tools. This level of integration helps sales teams streamline their workflows and maintain a centralized database of customer information.

What do you dislike most about this product?

Nothing at this time

What recommendations would you give to someone considering this product?

Sales Engagement AI: Outreach incorporates artificial intelligence (AI) and machine learning to assist sales representatives in various ways, such as recommending the best time to send emails or suggesting personalized messaging based on historical data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mike Y.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Grat product but requires proper enablement

Likeliness to Recommend

8 / 10

What differentiates Outreach from other similar products?

Outreach is the industry leader which separates itself from others

What is your favorite aspect of this product?

The ability to get very customized

What do you dislike most about this product?

It can take a decent amount of hand-holding for reps to feel comfortable using it

What recommendations would you give to someone considering this product?

Make sure you have a proper enablement plan built out

Pros

  • Respectful
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Cons

  • Less Generous
  • Under Delivered

Jacob M.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Outreach is essential to the success of sales

Likeliness to Recommend

10 / 10

What differentiates Outreach from other similar products?

Outreach's reporting and sequences rules differentiate it from every other product

What is your favorite aspect of this product?

The ability to integrate with so many of our other tools

What do you dislike most about this product?

The fact that I cannot collaborate with my team in order to create sequences

What recommendations would you give to someone considering this product?

Spend time just getting used to everything, and then watch your email replies double!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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