What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Performance Enhancing
- Inspires Innovation
- Altruistic
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Security Operations Automation
Analyze Activity Data
Analyze Discovery Data
Operational Task Automation
Event & Alert Management Automation
Problem Management Automation
Data Visualization
Incident Management Automation
Performance & Capacity Management Automation
Change Control Automation
Machine Learning
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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New Relic Reviews
PRABHAT M.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Best APM & Logging Platform
Likeliness to Recommend
What differentiates New Relic from other similar products?
Newrelic is very easy to integrate tool coming with lot of integrations. It has a very great dashboard creation facility which helps in visualisation.
What is your favorite aspect of this product?
The one of the best thing about newrelic is the apm. We have been using apm for all our application. The logging is also very simple & very easy to search keywords.
What do you dislike most about this product?
The only thing i disliked somewhat is the price of the tool in on a little higher side. Nothing apart from this.
What recommendations would you give to someone considering this product?
I would strongly recommend Newrelic for anybody
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Kirithikaa S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
A powerful monitoring tool
Likeliness to Recommend
What differentiates New Relic from other similar products?
It supports all type of cloud resources and can be deployed on any platform. Once deployed it starts providing all possible insights automatically
What is your favorite aspect of this product?
Using New Relic you can setup alerting for specific patterns and also create group policies so that the required team are informed about the incident
What do you dislike most about this product?
There are occasional glitches in the New Relic portal while using the explorer option
What recommendations would you give to someone considering this product?
Helps monitor applications end to end and get alerted instantly if anything goes down
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Samuel J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Stylized log monitoring
Likeliness to Recommend
What differentiates New Relic from other similar products?
New Relic offers a great dashboard design which is easy to understand with both lite and advanced querying options. Once implemented it can start to log any type of application data and filter on them effortlessly
What is your favorite aspect of this product?
The logs can be analysed by defining patterns and alerting can be set based on multiple policies such that when a certain criteria is met the policy gets executed
What do you dislike most about this product?
The tool is packed with features hence the learning curve for a beginner is a bit high, yet the vendor provides with sufficient documentation for this
What recommendations would you give to someone considering this product?
New Relic is a must have log monitoring and analysis solution. The vendor support is great and issues are resolved as quick as possible.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service