What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Performance Enhancing
- Inspires Innovation
- Altruistic
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Security Operations Automation
Analyze Activity Data
Analyze Discovery Data
Operational Task Automation
Event & Alert Management Automation
Problem Management Automation
Data Visualization
Incident Management Automation
Performance & Capacity Management Automation
Change Control Automation
Machine Learning
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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New Relic Reviews
sainath r.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates New Relic from other similar products?
I dont see feasibility and ease to use it
What is your favorite aspect of this product?
Its UI is good
What do you dislike most about this product?
Very hard to use
What recommendations would you give to someone considering this product?
Please make it as easy to understand use by conducting bootcamp
Pros
- Fair
- Reliable
- Performance Enhancing
- Enables Productivity
Emilio N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2021
Easy to use but a bit pricey
Likeliness to Recommend
What differentiates New Relic from other similar products?
I can't answer this question very well because I have pretty much only been a New Relic customer.
What is your favorite aspect of this product?
I love there is infrastructure as code, like Terraform for dash-boarding in New Relic.
What do you dislike most about this product?
Nothing to report
What recommendations would you give to someone considering this product?
Nothing to report
Pros
- Reliable
- Enables Productivity
- Unique Features
- Respectful
Paul S.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2021
Great automation features
Likeliness to Recommend
What differentiates New Relic from other similar products?
more powerful automation features
What is your favorite aspect of this product?
great graphing and visual representations
What do you dislike most about this product?
a little tricky to implement some features
What recommendations would you give to someone considering this product?
great tool for their enterprise if needing monitoring and automation
Pros
- Unique Features
- Effective Service
- Inspires Innovation
- Saves Time