What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Performance Enhancing
- Inspires Innovation
- Altruistic
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Security Operations Automation
Analyze Activity Data
Analyze Discovery Data
Operational Task Automation
Event & Alert Management Automation
Problem Management Automation
Data Visualization
Incident Management Automation
Performance & Capacity Management Automation
Change Control Automation
Machine Learning
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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New Relic Reviews
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
easy to use
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Respectful
- Fair
Kaushal T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
User friendly tool.
Likeliness to Recommend
What differentiates New Relic from other similar products?
Still evaluating the tool and comparing it with other products.
What is your favorite aspect of this product?
User friendly console
What do you dislike most about this product?
It is a bit pricey
What recommendations would you give to someone considering this product?
The features are good with continuous improvements. I would recommend it.
Pros
- Saves Time
- Respectful
- Reliable
- Performance Enhancing
Kumar P.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Apr 2021
"Fantastic product!"
Likeliness to Recommend
What differentiates New Relic from other similar products?
Great product with many useful features. Customer support is very good and responsive.
What is your favorite aspect of this product?
User friendly, Easy to use, Access control.
What do you dislike most about this product?
Should have more training videos for better learning.
What recommendations would you give to someone considering this product?
Definitely give it a try if you are looking something for full stack monitoring.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy