What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Fair
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Customizable Branding
Multi-Media Support
Mobile Support
Role and User Management
Data Analysis and Visualization
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Data Integration
Ease of Customization
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Eric W.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2022
Gathering good feedback is a breeze
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Using SurveyMonkey's many tools, I can create surveys from which users can participate and learn. It's convenient to gather responses from a group of individuals with just a few clicks and share the findings with everyone at once. I can quickly and easily build a survey and show the results using SurveyMonkey. Plus, it's one of the cheapest choices available.
What is your favorite aspect of this product?
Utilizing SurveyMonkey has allowed us better to understand our customers' and staff's perspectives. It is easy to implement; the platform can run in about an hour. I can connect the surveys and forms to your website and other services. There is a straightforward interface that facilitates the usage of the tool. In addition, this method makes designing, distributing, and examining survey results simpler.
What do you dislike most about this product?
Inadequate support for a broader range of file types limits SurveyMonkey's flexibility and usefulness. The program is also relatively expensive in terms of its price structure. To get any real value out of SurveyMonkey, you'll need to upgrade to a subscription plan since the free version has severe limitations. Occasionally, the predefined layout might be a pain.
What recommendations would you give to someone considering this product?
I recommend Survey Monkey to anybody surveying for the first time because of its intuitive interface and free demo/trial versions. It provides a wealth of analytics for dissecting the data. Utilizing this platform's survey features and reviewing the data using the sophisticated dashboard can help you better meet the needs of your consumers and drive growth.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Grace W.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Simple-to-use survey creator
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
No matter how simple or sophisticated your survey requirements are, Survey Monkey has you covered. Email surveys are simple to construct and disseminate, allowing for a rapid collection of responses from a broad audience. It's cheaper than competing systems. For monitoring survey results, it provides a dashboard and reports. It provides a great deal of leeway in survey design, with equally impressive results analysis.
What is your favorite aspect of this product?
Using SurveyMonkey, we can centralize the administration of all of our surveys, polls, quizzes, and user feedback. To my satisfaction, it just takes a few minutes to set up a survey. In all honesty, it's the tool that even a complete survey newbie could use to provide professional results in under half an hour. SurveyMonkey also offers flexible price plans to match your specific needs.
What do you dislike most about this product?
You'll need some time to get accustomed to how to construct your surveys, but other than that, I can't think of anything I dislike. It takes some time and attention to the instructions before you can start building your surveys rapidly, but once you do, you'll find that the process is straightforward.
What recommendations would you give to someone considering this product?
Using SurveyMonkey, we can run surveys efficiently and gather results in a short amount of time. We also encourage participation from our app users by hosting quizzes and other interactive events. We can easily search for a specific person's input and see their ratings online. If you need to conduct a survey, I highly recommend using Survey Monkey.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
alex j.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2022
Good for survey creation
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is the best survey tool available in the market because you can build, send and then manage surveys very easily.
What is your favorite aspect of this product?
My favorite aspect about Survey Monkey is that it is very simple to use, has a lot of built in templates to start with, and use the logic feature which allows you to customize the questions depending on the answers.
What do you dislike most about this product?
SurveyMonkey is a very reliable tool and has builtin templates as mentioned above, but the its been forever since i saw a new template added
What recommendations would you give to someone considering this product?
I recommend to head out to Surveymonkey website and open a free account to try it out and upgrade whenever you will require to unlocked the extra features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing